Mission Skilled Nursing & Subacute Center

Mission Skilled Nursing & Subacute Center
Mission Skilled Nursing & Subacute Center 410 N Winchester Blvd Santa Clara, CA 95050
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Consumer Feedback

(7 Reviews)
Service
4.5 star average for Service
Environment
3.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Does this provider treat every client equally?
Sometimes, but not all the time
Did this provider listen to your input and concerns?
Somewhat. But I mostly felt ignored.
Do you feel that you could have received better service somewhere else?
Probably, I wasn't impressed
by Anonymous xxx.xxx.179.121
December 06, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.117.85
April 23, 2012
Did this provider promise services he/she couldn't provide?
Yes, they were able to do almost nothing they originally said they could
by Anonymous
February 13, 2012
Did this nursing home answer all of your questions?
Yes
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Does this provider remember you and your circumstances at every appointment?
Yes
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
by Anonymous
December 16, 2011
Was this provider's office too cold?
Yes, I was freezing
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did you notice a foul odor when you arrived at this provider's office?
A little, it was faint but I noticed one
by Anonymous
September 14, 2011
Did they follow up with you after your appointment?
Yes.
Does this provider give unbiased advice?
Yes
Are you going to visit this provider again?
Without a doubt!
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
by Anonymous
June 27, 2011
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous
May 17, 2011
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