Heartland Health Care Center--Dorvin

Heartland Health Care Center--Dorvin
Heartland Health Care Center--Dorvin 29270 Morlock Ave Livonia, MI 48152
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Consumer Feedback

(10 Reviews)
Service
3 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
Value
3 star average for Value
Did the staff make you feel uncomfortable when you called with questions or concerns?
Yes, they made me feel like I shouldn't have called
Was this provider's staff friendly?
Yes
Did this provider thoroughly explain the risks and benefits of your treatment?
I think so
by vvv xxx.xxx.116.183
January 27, 2014
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.167.94
September 12, 2012
At Dorvin, they took good care of me. They offer so many services that you have to see for yourself
by Gladys xxx.xxx.167.137
April 10, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.165.157
April 06, 2012
They really make no effort to maintain a professional appearance here. I was shocked at how unprofessional they looked. My appointments get canceled here a lot. I usually just go to someone else in the area because I can't count on them ever. Their prices were pretty high, but I've had to spend more at other places. They ignored my questions and my appointment seemed rushed.
by pandy313
February 14, 2012
Was this provider's office easy to locate?
Fairly Easy
by Anonymous
January 06, 2012
Is this provider's business conveniently located?
Yes, it is very conveniently located
Does this provider treat their staff well?
Yes, they treat their staff with respect
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous
September 29, 2011
Their office was well organized and clean. I could tell they took a lot of time making sure it was presentable. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them. There was lots of available parking at their office. I was glad that I didn't have to drive around looking for parking. One of the first things I noticed about this business was how many different areas of the building were handicap-accessible. I have been to other places where I couldn't tell how someone in a wheelchair could even enter, but they really spent a lot of time to accommodate people with all different needs.
by Chuck Nagi
July 29, 2011
Would you refer this provider to a family or friend?
No, If I had known how terrible they were I never would have gone.
Did this provider seem irritated to be working with you?
Definitely, they seemed irritated to work with anyone
Was the waiting area spacious?
Yes
Did this provider show attention to detail?
Definitely not. They were unaware of my situation, even though they had my information
by Anonymous
May 08, 2011
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did this provider listen to your input and concerns?
Yes
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous
March 23, 2011
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