A Laurent, MD

A Laurent, MD
Urologic Surgeons Of N VA 1860 Town Center Drive #180 Reston, VA 20190
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Consumer Feedback

(8 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Very helpful in resolving my problem. He is a good listener.
by Anon xxx.xxx.195.249
October 26, 2016
Were the waiting room chairs comfortable at this doctor's office?
Yes
Did this doctor answer all of your questions?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this doctor's staff friendly?
Yes
Was this provider thorough in discussing the risks and benefits of your treatment options?
Definitely
by Anonymous xxx.xxx.27.147
October 26, 2014
Did you experience unnecessary pain during your visit?
No
by Anonymous xxx.xxx.83.225
February 03, 2014
by Anonymous xxx.xxx.113.21
October 17, 2013
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Was this urologist's staff friendly?
Yes, they went above and beyond
Was it easy to find parking at this urologist's office?
Extremely easy, and close to the entrance
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
by Michael xxx.xxx.99.102
September 23, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.43.13
March 19, 2012
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Was this provider's office easy to locate?
Fairly Easy
Did this provider have an entertaining selection of waiting room magazines?
Yes
Were the waiting room chairs comfortable at this urologist's office?
Yes
Did this urologist thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous
April 15, 2011
Their office was a peaceful place. I was able to relax. They help me with anything I need. They never complain about anything, and I know I can always count on them. It was obvious that they had a good relationship with all of their staff members. They are always polite and never use foul language, which I really appreciate. I know I can bring my kids, and not worry about it. They had a couple of interesting magazines, but their selection wasn't very impressive.
by Michael Lyons
March 15, 2011
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