Lauren Panezich

Wellness.com Featured Provider
Lauren Panezich
FamilyCare Specialists Office

(865) 584-2146

1300 Old Weisgarber Road Knoxville, TN 37909
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Consumer Feedback

(4 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Recommended
3 star average for Recommended
Expertise
5 star average for Expertise
Staff
1 star average for Staff
Their equipment was modern. Their front office staff was not very friendly -- just matter of fact attitude. One front desk staff person yelled out patient names to get them to come to the desk for information or discussion. She talked so loudly that we sitting in the waiting room could hear her conversation with each client. She insisted one client pay a past due bill before being seen by the doctor but everyone else in the waiting room heard the conversation. It was embarassing for the client and for those of us overhearing it. The office has a problem getting prescription refills called in to the pharmacy for patients. There have been several occasions where my family has waited for a week on a prescription to be called in to the pharmacy only to find out it has never been done so the process had to be redone again and perhaps wait several more days. The doctor is very thorough and courteous. The doctor's assistant is also knowledgable and courteous but the office staff is certainly lacking in people skills! That is the only reason I would consider changing to a new doctor.
by Marilyn xxx.xxx.205.204
May 29, 2014
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.1.1
April 19, 2012
Was there annoying music playing while you waited or during your visit?
Yes, it was annoying
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Was this provider late to your appointments?
Sometimes, it was a little frustrating
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
by Anonymous
November 19, 2011
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Is this provider's business conveniently located?
Yes, it is very conveniently located
Was there annoying music playing while you waited or during your visit?
Yes, but it didn't bother me much
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
by Anonymous
November 14, 2011
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Primary Specialty

Preventive Medicine Specialist

Practice FamilyCare Specialists
Gender Female
Education University of Alabama
Training St. Vincent's Hospital, St. Vincent's Hospital
Certification Board Certified in Family Medicine
Business Hours
Monday:7:00 AM - 5:45 PM
Tuesday:7:00 AM - 5:45 PM
Wednesday:7:00 AM - 5:45 PM
Thursday:7:00 AM - 5:45 PM
Friday:7:00 AM - 5:45 PM
Saturday:Closed
Sunday:Closed