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Thomas Redmond, D.P.M.

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Thomas Redmond, D.P.M.
(15 Reviews)
> Get Phone Number & Directions
333 Turwill Ln Kalamazoo, MI 49006
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Consumer Feedback

(15 Reviews)
Service
4 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
3.5 star average for Value
Great Doctor grate staff!
by Dan xxx.xxx.56.250
August 03, 2015
Did the waiting room smell clean?
Yes
by Anonymous xxx.xxx.176.92
September 19, 2014
Were you satisfied with your appointment with your provider?
Yes
Did this provider seem well-trained and experienced?
Absolutely
Were the staff members able to answer your questions?
Definitely
Does this provider treat their staff well?
Extremely well
Did this provider listen to your input and concerns?
Mostly yes
by Anonymous xxx.xxx.68.52
July 10, 2014
It's shocking how little they seem to care about stheir patients. I had foot ssurgery and was given minimal instructions. I contacted the call center with concern after surgery and never received a call back. Went to my post po appointment and 3rd day after sugery i told the Doctor about the burning pain and Doctor Redman informed me that i should have taken off the dressing. He stated " Because i did not do that you caused damage to a nerve and now you can just deal with it".. i told him i called.. he did not respond. From my experience It appears as if customers are never put first here. He and his staff are incredibly rude and seem to care more about themselves. He never listen he even blamed me for not asking about after sugery instructions, arguing with me instead of trying to correct the situation. That's just bad business. I followed my instructions that I did get precisely. .and was yelled at and belittle to the point of tears at my lastvisit.. and I do mmean my LAST visit.
by Last Visit xxx.xxx.66.179
December 18, 2013
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
by Anonymous xxx.xxx.89.231
August 27, 2013
I cannot say enough about the knowledge and expertise of Dr Redmond !! I have two daughters in non stop sports. His quick understanding and right on diagnosis of problems/ injuries always show me the man is truly an expert in his field. I have had to take my daughters elsewhere in a pinch but always follow up with Dr Redmond! Other Drs have been good but he is exceptional. He fully explains the issues so you understand! It's also a time saver to have xrays taken and read right in office! Thank you again Dr Redmond!
by Anonymous xxx.xxx.162.6
May 13, 2013
Was this provider's staff friendly?
Yes
Was this provider willing to stay open late to accomodate your needs?
Sometimes, but most of the time they don't
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous xxx.xxx.191.35
March 27, 2013
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Did this provider prominently display their diplomas or business license?
Yes
Did this provider listen to your input and concerns?
Yes
Would you refer this provider to a family or friend?
Yes
by Sue xxx.xxx.135.61
October 15, 2012
He is not friendly nor is his staff. They made no effort to make me feel welcome. I feel like my appointment and in office procedure/surgery was pointless. None of my concerns were addressed, nothing was accomplished, and I felt worse when I left. He never showed up for my post op appointment. I was in a lot pain and received no follow up care. It took 2 days to get a phone return phone call. I am collecting my records and going to a another Podiatrist.
by Disappointed xxx.xxx.254.10
September 18, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by DBourdo xxx.xxx.240.21
July 11, 2012
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Map and Directions
333 Turwill Ln, Kalamazoo, MI 49006