Lauren Villegas

Wellness.com Featured Provider
Lauren Villegas
Piedmont Physicians at Brookstone Office

(706) 256-0700

Fax (706) 494-4825 2401 Brookstone Centre Parkway Building 200 Columbus, GA 31904
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Consumer Feedback

(9 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
2 star average for Value
Caring and knowledgeable, highly recommend.
by KT210 xxx.xxx.207.166
November 11, 2019
Did you leave the office feeling satisfied with your visit?
Yes
Does this doctor use current and safe equipment?
Yes
Were the waiting room chairs comfortable at this doctor's office?
Yes
Was this doctor's staff friendly?
Yes
Did the waiting room furniture appear to be clean?
Yes
by Anonymous xxx.xxx.101.130
September 17, 2014
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Was this provider's staff friendly?
Friendly Enough
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did this provider leave you unattended for an extended period of time?
Yes, I was left alone too long
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by Anonymous xxx.xxx.4.163
February 10, 2014
When I moved to Columbus a year ago, Dr. Martin was recommended by a friend. She has been my primary care doctor since that time. I am not at all happy with the practice. I have had constant issues with my prescriptions not being called in and I have had to wait sometimes up to 5 days before getting my medication. I needed an adjustment on a medication and I understood the new prescription had been called in. It required a pre-authorization. After calling the office over a week later, I was told a fee of $35.00 had to be paid for a pre-authorization. Someone could have called me to let me know. I asked to speak to Dr. Martin...she was seeing patients...I could leave a message, but she doesn't call patients. Thanks, Dr. Martin, you're pretty useless.
by Freddie xxx.xxx.162.0
August 21, 2013
Were the waiting room chairs comfortable at this family doctor's office?
They were average
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Did you feel safe in this provider's care?
Mostly, I was still a little nervous
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Is this provider easy to reach in an emergency?
Somewhat, they eventually called me back
by Anonymous xxx.xxx.248.11
August 08, 2013
There was no annoying music playing while I waited or during my visit. I appreciated that they didn't have that typical elevator music on. I've been places before where they were argumentative and angry, so I was nervous that I would encounter that here as well. Instead, they were very calm and understanding the entire time. I could tell they really care about everyone who visits them. I could tell that they took pride in their office's appearance. It was very well organized and well taken care of. Their office was nice and quiet. I was worried it would be overly loud but it was fine.
by Elizabeth
December 11, 2011
Not only do they never postpone my appointment, they always try to get me in as soon as possible. I love that I can always get an appointment right away, and I never have to worry about them rescheduling it. When comparing them to others I have visited for the same condition, they are among the best I have seen. Their office was the absolute perfect temperature. It was so nice to be able to get out of the weather outside and sit in a relaxing, comfortable office.
by Nancy Wyatt
November 04, 2011
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Would you recommend this family doctor to others?
I Already Have
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Anonymous
September 01, 2011
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Was this provider's office clean?
Yes everything was neat and sterile
by Anonymous
June 20, 2011
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Primary Specialty

Internist

Practice Piedmont Physicians at Brookstone
Gender Female
Certification American Nurses Credentialing Center
Business Hours
Monday:8:00 AM - 5:00 PM
Tuesday:8:00 AM - 5:00 PM
Wednesday:8:00 AM - 5:00 PM
Thursday:8:00 AM - 5:00 PM
Friday:8:00 AM - 5:00 PM
Saturday:Closed
Sunday:Closed