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A Healthy Knead By Shantel

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A Healthy Knead By Shantel
A Healthy Knead By Shantel
(3 Reviews)
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414 S Main St Rochester Hills, MI 48307
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Consumer Feedback

(3 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Recommended
4 star average for Recommended
Value
1 star average for Value
Shantel and Johnny first met me when I was largely bed-ridden. They have been a critical part of my pain management team over the years and while I still struggle with pain, I know that I am considerably better as a result of the skill. In fact, I know the minute I go to long without a visit as my functionality drops considerably. Forever grateful
by laurendees1 xxx.xxx.88.185
May 19, 2017
I bought a massage package in February for 5 massages for my husband and myself. He has gone for 2 massages. I am STILL waiting for someone to call me back so I can make a massage for myself. I have made 5 calls and left a message each time to try to schedule. It has been 3 days. I do understand it is a busy practice that provides much needed relief to it's patrons but my husband needed at least 4 calls to be made before he was scheduled. There used to be a receptionist at the front desk--can she not make these appointments? This is very frustrating. I do understand this practice just moved to a new location, but surely, with the voice mail message indicating to leave a message--this isn't working. It has become a real challenge--please help!
by g xxx.xxx.134.174
September 09, 2014
Not only do they never postpone my appointment, they always try to get me in as soon as possible. I love that I can always get an appointment right away, and I never have to worry about them rescheduling it. Not only did I find a parking spot right away, but I knew my car was safe because the spots were designated and close to the entrance. They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows. They explained all the risks and benefits of my treatment options. Everything was explained in detail, all my questions were answered, and I felt a lot better about choosing a treatment plan. I was seen almost as soon as I walked in the door. I didn't have to reorganize my day around my appointment at all.
by Anonymous
March 10, 2011
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Map and Directions
414 S Main St, Rochester Hills, MI 48307