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PREMIER MEDICAL SUPPLY INC

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PREMIER MEDICAL SUPPLY INC
PREMIER MEDICAL SUPPLY INC
(6 Reviews)
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2800 MITCHELL RD STE F CERES, CA 95307
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PREMIER MEDICAL SUPPLY INC

PREMIER MEDICAL SUPPLY INC is a Medical Supplies facility at 2800 MITCHELL RD STE F in CERES, CA.
Primary Specialty

Medical Supplies

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2800 MITCHELL RD STE F, CERES, CA 95307
Services PREMIER MEDICAL SUPPLY INC is a medical supply company in CERES, CA. Call PREMIER MEDICAL SUPPLY INC at (209) 537-2882 for a detailed description of the medical equipment offered.

Contact PREMIER MEDICAL SUPPLY INC and discuss your insurance questions and medical supply needs. Add a review for PREMIER MEDICAL SUPPLY INC’s profile, using the wellness.com directory.
Consumer Feedback
(6 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
3 star average for Staff
Recommended
3 star average for Recommended
Value
4 star average for Value
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Recent Reviews
In my limited experience with Premier (purchase and service of an Invacare Pronto 51 wheelchair), the face-to-face experiences in my home with the sales guys and with the service technician have been 5-star. Unfortunately, whomever handled my recent phone inquiries regarding the need for a service call had me searching for someone else to handle the repairs.

Day 1: My first voice mail inquiry went unanswered.

Day 8: I called again and got a human who said that if I would fax in a repair prescription someone would get with me to set up a home visit. I sent in the fax right away.

~Day 13: I called and left a voice message requesting a return call to let me know what to expect. By then I expected nothing from dispatch.

I went fishing for a different provider but didn't find any local repair dealers for the Pronto who would work with my insurer (United Healthcare-Sutter/Gould). There might be a match around, but I didn't find one.

~Day 20: A repair tech called and came out the same day. Again, a 5-star experience. The fellow was friendly and knowledgeable, though he had to let me know it would take another 2 weeks to return with the required parts and make the repairs.

Obviously I don't know where the glitch in the system is, but in 2014 it shouldn't take more than a few days for a factory authorized dealer to receive any needed parts and to get the job done.

Bottom line; kudos to the guys in the field and blah to the office and parts source.
by billmotley xxx.xxx.84.85
May 08, 2014
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Recent Polls
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Does this provider maintain a professional appearance?
Somewhat, I wasn't overly impressed
Does this provider have helpful information available online?
No, just a basic listings page
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
by Anonymous xxx.xxx.85.220
January 28, 2013
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
by Dis satisfied xxx.xxx.45.13
August 16, 2012
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