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Lenoir Health Care Center

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Lenoir Health Care Center
Lenoir Health Care Center
(17 Reviews)
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322 Nuway Cir NE Lenoir, NC 28645
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Consumer Feedback

(17 Reviews)
Service
4 star average for Service
Environment
3.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4 star average for Staff
Recommended
3 star average for Recommended
Value
2.5 star average for Value
Unless you can go there daily 4-5 times to check on your loved ones, I could not recommend this facility. They are always short-handed and at times the patients are neglected while several are at the desk socializing. I am very frustrated with them due to lack of compassion, knowledge and willing to work out issues that directly affect the patients welfare!
by Anom xxx.xxx.16.237
December 05, 2016
Does the staff at this senior care facility always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
Was this senior care facility easy to locate?
Fairly Easy
Did this senior care facility prominently display their credentials or business license?
No, I never saw one
Was this senior care facility's staff friendly?
They did what I asked, not a bit more
by Anonymous xxx.xxx.124.190
December 18, 2015
The staff are wonderful, but you can tell they get slung around from place to place. always short handed and the level of care shows. Alot of it has to due with management and miranda. She is very rude to staff and it reflects the level of care the staff provides even though the staff has been wonderful it could be better.
by steph xxx.xxx.47.186
September 11, 2015
If you don't mind having drug addicted nurses working around your family then it's ok.. I filed a complaint about nurses getting high on third shift and was ignored because they have a shortage of nurses and are afraid to lose any. I talked to the lady and she said she would start an investigation and nothings been done no random drug tests or nothing. I for one don't want someone working around my mother that is impaired because it affects their judgement.
by Lee Wellborn xxx.xxx.39.16
July 22, 2015
Were you able to get all of your questions answered while you were at this senior care facility?
Yes
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
Was it easy to find parking at this senior care facility?
Not really, but I found a spot
Would you recommend this senior care facility to others?
Yes
Was this senior care facility's staff friendly?
Yes
by Anonymous xxx.xxx.149.127
November 19, 2014
Were you able to get all of your questions answered while you were at this senior care facility?
Every question I had was answered thoroughly
How would you compare this senior care facility to other senior care facilities you have visited?
There is no comparison!
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
Was this senior care facility clean?
It was satisfactory
Was this senior care facility's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.19.150
September 30, 2014
Would you recommend this nursing home to others?
I Already Have
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did this provider have reasonable prices?
They were decent, but not very affordable
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
by Anonymous xxx.xxx.113.183
June 04, 2013
Did this provider rush your appointment?
No
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Are you going to visit this provider again?
Not if my life depended on it
Was this provider's office too cold?
Way too cold, I thought I would catch hypothermia
Would you refer this provider to a family or friend?
No, If I had known how terrible they were I never would have gone.
by Anonymous xxx.xxx.30.142
April 11, 2013
Do you feel that you could have received better service somewhere else?
No, I don't think so
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
by Anonymous xxx.xxx.146.201
October 19, 2012
Does this provider have a good professional reputation within your community?
Not really, it could be better
by Anonymous xxx.xxx.97.102
October 02, 2012
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Map and Directions
322 Nuway Cir NE, Lenoir, NC 28645