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Fredrica Smith, MD

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Rheumatologists

Fredrica E Smith, MD

LOS ALAMOS, NM

James Mayer, MD

Santa Fe, NM

Ralph C Williams Jr, MD

SANTA FE, NM

Murray C Sokoloff, MD

SANTA FE, NM
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Fredrica Smith, MD
(10 Reviews)
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3917 West Rd Los Alamos, NM 87544
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Consumer Feedback

(10 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3.5 star average for Recommended
Value
4 star average for Value
Does this rheumatologist give unbiased advice?
Definitely not! It was obvious they just wanted to make money!
Were you able to relax during your appointment?
No, I had to leave I was so distressed
Was this rheumatologist able to answer all of your questions?
No, I left confused and frustrated
Does this provider remember you and your circumstances at every appointment?
No. I have to re-explain my circumstances every time
Did this provider leave you unattended for an extended period of time?
Yes, I was left alone too long
by Anonymous xxx.xxx.160.7
February 19, 2013
How would you compare this provider to others in his/her field that you have visited?
Fairly Average
Did this provider have reasonable prices?
Yes
Was it easy to make an appointment with this provider?
Yes
by Anonymous xxx.xxx.221.233
November 07, 2012
Would you refer a family member or friend to this rheumatologist?
Yes, I'm going tell everyone about them. I absolutely love this place!
Was it easy to find parking at this rheumatologist's office?
Yes, it was convenient
Was this rheumatologist's staff friendly?
Yes, they went above and beyond
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Was this rheumatologist's office clean?
Yes! I was amazed at how clean it was!
by Anonymous xxx.xxx.77.105
October 16, 2012
They barely gave me any information at all. I'm going to have to do my own research to get my questions answered. Their staff was not that friendly, and didn't go out of their way to make me feel welcome. I feel like my appointment was pointless. None of my questions were answered, nothing was accomplished, and I felt worse when I left. I found the office, but only because I had simple, very clear directions. I wish it had been easier to locate. I would never visit them again. I was very disappointed.

On the last visit, I was very ill with a respiratory infection. I asked Dr. Smith if she would look at my throat and listen to my lungs. She told me no, go to your regular doctor. It was a Friday afternoon at 3 and I was unable to see my doctor before Monday. I went to the ER and was diagnosed with the SWINE FLU as well as Type 1 and 2 flu. My lung capacity was only 20%. I had to drive down a windy mountain road and then up another mountain to northern NM. I could have been killed. She is close to 70 and she should RETIRE. She is not current with modern treatments and was pushing me to have a sleep test. I have no problems sleeping and I think she gets a kickback from the company she recommended as she didn't want me to go anywhere else. This is a very poor doctor.
by desertgirl xxx.xxx.173.76
September 02, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.204.2
July 26, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.231.6
April 02, 2012
I have been a patient at Dr. Smith's office for around 3 years. I find her knowledgeable, friendly, and concerned. Compared to other rheumatologists I have seen (around 8), I give her high marks for the quality of her examination and the extent to which she keeps up with the literature. Some of her office staff are unfriendly, but the person who currently mans the front desk is a major improvement in that department. I do not like the fact that they do not have a credit card machine, which makes it hard to use my flexible spending account to pay for my co-payments.
by experiencedRApatient xxx.xxx.205.59
March 30, 2012
This doctor seems very knowledgeable about the topic, but is too busy and getting return appointments is difficult and seeing her inbetween scheduled appointments is nearly impossible, regardless of new developments in my condition and a significant spike in pain.

Doctor Smith, is a very warm person and has a great bed-side manner, however, her office staff is not helpful and act stand-offish. I have not had an interacction with Dr. Smith's support staff that left me with a sense that my condition is important, it occurs more like they percieve it as a problem that I am wanting to see the doctor.

I am trying to see a regional expert on my condition for a diagnosis and Dr. Smith's staff has erected barriers to my gaining the information I need and getting my records transfered to the Doctor at UNM Hospital.

I can recommend Dr. Smith personally, but I can not recommend her office as her staff is very offputting, unhelpful and standoffish to people who are already suffering from very difficult health problems.
by FrustratedWithOfficeStaff
December 05, 2011
I felt that they really valued my health and happiness because they followed up even after my appointment just to check up on me. It was such a nice gesture that made a huge difference. They explained all the risks and benefits of my treatment options. Everything was explained in detail, all my questions were answered, and I felt a lot better about choosing a treatment plan. I noticed their diplomas and credentials immediately when I walked in the door. They were obviously very qualified.
by charles
July 28, 2011
Did this provider seem irritated to be working with you?
No, they were polite
Does this rheumatologist use current and safe equipment?
Yes
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
by Anonymous
March 22, 2011
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Map and Directions
3917 West Rd, Los Alamos, NM 87544