Michael Monaco

Michael Monaco
Dr. Michael E. Monaco, MD 12140 Nall Ave Suite 305 Overland Park, KS 66209
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Consumer Feedback

(6 Reviews)
Staff
1.5 star average for Staff
Recommended
5 star average for Recommended
Expertise
5 star average for Expertise
Environment
4 star average for Environment
Value
5 star average for Value
Service
4.5 star average for Service
Too many new faces have come and gone with this practice. Doctor is the best of the best, but high turnover is concerning for patients. 10 stars for this doctor.
by Alias xxx.xxx.0.101
August 29, 2019
A great physician. He stands higher than his peers.
by Alias xxx.xxx.0.202
April 01, 2019
Did you leave the office feeling satisfied with your visit?
Completely!
Does this doctor use current and safe equipment?
Yes
Was this doctor friendly?
Extremely Friendly
Was this doctor's staff friendly?
No, they were rude
Did you feel that your waiting time was acceptable?
Absolutely
by Anonymous xxx.xxx.0.199
January 27, 2019
Dr. Mike is our goto person for our healthcare. One stop shop with our health care provider. He will follow your progress from beginning to end. He's the brain of healthcare. For 24/7 availability, it is very difficult to actually speak to him. Too many individuals stopping the doctor-patient connection. Dr. Mike needs to remind the employees that he's available for his patients when they call. Once a small practice, now a practice with too many bodies in the office, rushed appointments, and Dr. Mike unavailable due to other commitments. The look of the practice is no longer exquisite.or impeccable.
by Joe xxx.xxx.206.68
December 12, 2018
Did this doctor answer all of your questions?
Every question I had was answered thoroughly
Was this doctor's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
Completely!
Was this doctor friendly?
Yes
Were you satisfied with your appointment with your provider?
Yes
by Chris xxx.xxx.36.245
March 01, 2018
The doctor is the best. Waiting room is comfortable, but a more comfortable and inviting look would be better. Still looks like a doctor's waiting room instead of a concierge, home feeling décor. Loveseat should not be so stiff. Needs to be more comfortable. Same with chairs. There's been a lot of changes, but the changes don't seem to be working. A massive turnover at this office. Exam rooms are cluttered, as well as behind the entry counter. Staff lies to patients. The typical verbiage that staff say in all offices. Stop, we are adults. With this being a concierge office, we know how it works. Staff don't understand the meaning of a concierge practice. They are lazy and unprofessional in attire and looks.
Have a great doctor makes a patient look away from the staff though.
by New Approach to Healthcare xxx.xxx.65.245
May 14, 2017
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