PANCAKE WELLNESS CENTER OF FLORIDA LLC

PANCAKE WELLNESS CENTER OF FLORIDA LLC
PANCAKE WELLNESS CENTER OF FLORIDA LLC 910 N MAIN ST KISSIMMEE, FL 34744
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Consumer Feedback

(10 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Pancake Wellness need to be more transparent and reasonable in its pricing.
We were enticed to visit with a promise of free initial consultation. When we arrived and registered, there was no mention of costs or given any fact sheet of costs, which is the normal practice at all health care providers. After a while, we were ushered into a consultation room. Then one of the staff stood at the door and rattled off some charges. We thought this was for subsequent visits as we were told that the first visit would be free. Was this also an attempt to do it away from the hearing of other clients in the waiting room?
After the consultation, we were encouraged to have some xrays. No mention of costs and we assumed this was in line with so many chiropractors we have seen who provided these free.
Imagine our shock when we billed for $350. $90 each for what they claimed was an evaluation after the consultation. An exorbitant charge compared to other chiropractors. This was some brief test of balance etc. Not once were we told that the consultation was over and whether we want to have the evaluation for $90.
We were encouraged to have new xrays even though we brought some recent ones. Only one of us had the xrays. Imagine our shock when it cost $170!
We didn't make a scene as we thought it may have been our fault for not asking. Despite bringing this up to the doctor, there was no sympathy or offer to reduce. We could have refused as there was nothing in writing.
So I would caution all new clients to ask upfront and not be taken in by free offers. I didn't expect this of a doctors office.
by Conned xxx.xxx.15.146
April 11, 2018
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by leah xxx.xxx.213.53
September 09, 2014
Does the provider's staff try to be helpful?
Yes
Does this provider listen to your concerns and respond respectfully?
Yes
Did this provider seem knowledgeable and competent?
Definitely
Did this provider spend time asking questions and listening to you?
Definitely
Was the temperature in the office acceptable to you?
Perfect
by Anonymous xxx.xxx.33.89
July 10, 2014
Did the chiropractor offer on-site X-Rays?
Yes, I didn't have to drive anywhere!
Did this provider give the impression that they cared about your concerns?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Did your treatments with this chiropractor eliminate your need for pain medication?
Yes, I no longer need pain medication and I feel better than I've ever felt
Was this chiropractor friendly?
Extremely Friendly
by Anonymous xxx.xxx.235.46
March 13, 2014
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.180.223
February 24, 2014
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Did this provider seem up-to-date with the current advancements in their field?
Yes
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
by Anonymous xxx.xxx.174.165
September 13, 2013
Did this chiropractor explain your treatment method before performing your adjustment?
Yes, they explained it in-depth
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Was this provider's office too cold?
Not at all, it was the perfect temperature
Does this provider promptly return your phone calls?
Yes
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
by Anonymous xxx.xxx.32.26
May 08, 2013
Did you feel like your pain was lessened after your chiropractic treatment?
Yes, I felt better than I've felt in years when I left!
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.179.0
September 17, 2012
Did you feel like your pain was lessened after your chiropractic treatment?
Yes
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.104.135
May 11, 2012
They've given me a ton of nutritional and lifestyle tips. They know how important it is for my recovery. Whenever I called with a question or concern, the staff made me feel stupid for calling. I avoided calling because I didn't want to feel stupid. It was very easy to get an appointment. They have a very flexible schedule and get me in quickly every time. One thing I noticed about their office was how absolutely fantastic it smelled. They must clean or sanitize all the time. They had a huge selection of magazines in the waiting room. I was able to find some of my favorites and they kept me entertained while I was waiting for my appointment.
by Tami Barnett
June 27, 2011
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