Penny Mitchell-Rogers, Owner

Penny Mitchell-Rogers, Owner
BodyWorks Massage & Wellness 54 Court St Westfield, MA 01085
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Consumer Feedback

(8 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
I have been seeing Penny just over two years and I look forward to every every visit. I live in Westfield and her location is very convenient. She is warm, patient, friendly and provides a relaxing atmosphere with very effective massage techniques. I have referred all of my family to her and they too have all had wonderful and relaxing experiences.
by Lindsay D xxx.xxx.17.73
March 18, 2015
I am heading into my second year having Penny as my massage therapist. I have recommended family, friends and coworkers to go see her. I try my hardest to schedule an appointment once a month, if I go beyond that I certainly feel the difference. Making a massage part of my health and well being practice has rounded out my balance. I highly recommend Penny to anyone looking for a massage therapist. She is professional, kind, courteous, and just an all around wonderful person.
by Paula G xxx.xxx.112.5
January 06, 2015
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Did the massage therapist end your session early?
No, they didn't end it early
Were you able to relax during your massage?
Yes, I was able to relax
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
by Patty Bloniarz xxx.xxx.84.2
February 11, 2014
I found Penny online via a Groupon promotion. In our first session she took extensive note of my needs/health/pre-existing conditions, etc. and what I sought to get out of massage therapy. I had an amazing experience! Penny also showed me several stretching techniques I can utilize to alleviate my back pain/soreness while at work. Penny was very attentive to my needs, privacy and her attention to detail is phenomenal (right down to the mint, antioxidant drink, and bottled water she leaves for you after the session!). I have scheduled appointments on a regular basis now with Penny, and suggest you should as well!
by Anonymous xxx.xxx.96.150
July 01, 2013
Penny is absolutely wonderful!
I suffer from a lot of daily stress as well as work and home life (who doesn't). At night I have a hard time falling asleep and then staying asleep. I will be going for my third appointment today with Penny. My first appointment I was a little nervous but Penny took the time to explain how the massage would work and to let her know if there was any discomfort. That night of my first massage for the first time (in what seemed like forever) I slept through the night, a good solid sleep and felt rejuvinated when I woke in the morning. I have started doing a monthly session with Penny as the benefit of the massage for the inner me is priceless!
Penny also offers discounts and specials for customers!
by Paula G xxx.xxx.112.5
March 20, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.219.42
July 23, 2012
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Did this provider have an entertaining selection of waiting room magazines?
Absolutely! They were very entertaining!
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
by Anonymous
November 09, 2011
During my massage, I asked them to change their technique a little. They changed it right away, and adjusted the massage to make sure it was exactly the way I wanted it. They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. They make an extra effort to get to know their patients and find out what they need. They always remember me and make me feel very important. They were so easy to reach in an emergency, they answered my call immediately. It is a relief to know that I can count on them to always be there for me when I need them the most.
by Anonymous
August 27, 2011
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