Elise Brown, M.D.

Elise Brown, M.D.
6719 Alvarado Rd Ste 302 San Diego, CA 92120
Add a Review

Consumer Feedback

(12 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Dr. Brown seemed nice enough at first. However, I realized throughout the course of the appointment that she was not listening to me. She would interrupt and talk over me. It was clear she was not choosing to take in the information I was telling her. What really upset me is that because she had poor listening skills, I confirmed with her several times that I needed a refill on my Tramadol medication, which I take because of pelvic-floor related pain. It is a very mild pain reliever and is a very common treatment for this type of pain. This was my first time seeing her. I've never had an issue with a doctor giving this a second thought before- it's a no-brainer. So I confirmed several times that I needed a refill on this, and she specifically told me she had faxed it in already. She looked me in the eye and said that. So I was counting on that because I had left my old gyno to see her. Then when I went to get it, she had not called it in, she only called my birth control in. I was sure there was some confusion, so I called them and her nurse called it right in, no problem. Then the nurse called me back and said Dr. Brown did want me to have this medication and I needed to see a urologist for that because she was not "familiar" with it. So she called the pharmacy she had already called in to and cancelled it. I'm sorry, you're not familiar with one of the most common medications available? Obviously she wasn't that unfamiliar or her nurse would not have called it right in. I truly have no idea why she was not ok with that, but I would have respected her a lot more if she had told me that at the appointment rather than waiting and just trying to hide and avoid it. I would have appreciated an alternative or some help if she knew for whatever reason that would not work. i appreciate communication and to be trusted as knowing what works for my body. The experience was disappointing and confusing. So I won't be back. I guess I see now why I was able to get in to see her so fast- her reviews are not good and my experience was bad.
by Disappointed xxx.xxx.80.40
November 07, 2013
Does this provider treat their staff well?
Kind of, but not very well
Does this provider treat every client equally?
Yes, they don't show favoritism
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Did they follow up with you after your appointment?
Yes.
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.55.57
June 08, 2013
Did this provider show attention to detail?
Kind of, but not very much
Did this provider prominently display their diplomas or business license?
Not very well. I had to really look for it before I found it.
by Anonymous xxx.xxx.167.51
December 25, 2012
Doctor was nice enough, nothing special. but nurses and staff were very unpleasant and completely ruined my experience. I read bad reviews about this office but they were from women receiving pregnancy care so I figured I'd try them out since all I needed was a prescription for birth control and this was the only female doctor who accepted my insurance close by. I will be making an appt and switching to one of the male obgyns in my area. Even though I feel very uncomfortable seeing a male doctor, I'm sure it will be better than my experience at Dr. Brown's office. Think twice about making an appointment here. I wish I did.
by Lauren xxx.xxx.38.242
September 04, 2012
I've visited Dr. Brown's office three times for annual exams. She gave a through exam, welcomed my questions and asked many questions so I felt my concerns were met. I felt very comfortable in this pleasant and professional office. I found welcome conveniences I feel empower patients, such as a small closet to conceal my clothes when I disrobed and clear instructions in the restroom explaining how to collect a urine specimen. Her staff was welcoming and very competent, explaining what was happening at each step of my visit.
by judy in san diego xxx.xxx.71.149
August 31, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.120.234
July 27, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.45.138
June 14, 2012
Their staff is a very friendly, welcoming staff. They are warm and professional, and make the whole experience that much better. They made the extra effort to make sure every question and concern I had was addressed. They have a staff that's knowledgeable and qualified. I got an appointment quickly. I've never had to wait too long.
by Charlynn
October 25, 2011
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous
September 29, 2011
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
by Anonymous
May 13, 2011
Add a Review