New Horizon Animal Hospital

New Horizon Animal Hospital
New Horizon Animal Hospital 52635 High Ridge Road Saint Clairsville, OH 43950
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Consumer Feedback

(15 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
3.5 star average for Recommended
Value
4.5 star average for Value
Way too expensive. I personally believe they prey upon emotions of owners of pets to greatly increase billings and charges. If you have unlimited pet budget, then this is the place but if you need reasonably priced medical care for an animal, seek out other vets. It's more about the money than the animal I believe at this facility.
by Now Broke xxx.xxx.105.223
October 10, 2017
Would you recommend this provider to others?
Yes
Were the waiting room chairs comfortable while waiting for your pet?
Yes
Did a staff member acknowledge or greet you when you entered?
Definitely
Did you feel that your waiting time was acceptable?
Absolutely
Does this provider welcome questions?
Absolutely
by Anonymous xxx.xxx.171.25
July 22, 2014
Would you recommend this provider to others?
Absolutely Not
Were the waiting room chairs comfortable while waiting for your pet?
They were average
Did this provider have an entertaining selection of waiting room magazines?
Not really
Did you leave the office feeling satisfied with your visit?
No
Was this veterinarian friendly?
Yes
by Anonymous xxx.xxx.194.189
June 12, 2014
They're always able to answer simple questions over the phone. They only make me schedule appointments if necessary. I'm usually somewhat sensitive to the cold, so I was a little worried that their office would be too cold, but it was fine. I was very comfortable the entire time. I was able to relax during my appointment here. Everyone makes sure you are comfortable and at ease. They were so kind and attentive to me. I didn't have to worry about them arguing with me, or contradicting what I had to say, which has been a problem for me at other places. They were friendly and made me and my pet feel at home.
by DENISE xxx.xxx.174.251
January 16, 2014
Was it easy to make an appointment with this veterinarian?
No, it took a while
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
Does this provider always put the customer first?
No, putting customers first doesn't really seem to be a priority to them
Did this provider show attention to detail?
Definitely not. They were unaware of my situation, even though they had my information
by Anonymous xxx.xxx.221.229
November 03, 2013
Were you able to relax during your appointment?
Yes, I was completely at ease
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did you spend a lot of time in the waiting room at this veterinarian's office?
Absolutely not! I was seen right away!
by J Broomhall xxx.xxx.106.66
October 27, 2013
Was this veterinarian friendly?
Very! The most welcoming office I've visited!
Does this veterinarian promptly return your phone calls?
Yes
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Was it easy to make an appointment with this veterinarian?
Yes
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous xxx.xxx.4.129
August 13, 2013
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Was this veterinarian's staff friendly?
Yes, they went above and beyond
Did this provider have reasonable prices?
Absolutely!
by Anonymous xxx.xxx.140.149
May 06, 2013
How would you compare this veterinarian to others in his/her field that you have visited?
Among the best I have seen
Did this veterinarian seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Did you leave the office feeling satisfied with your visit?
Completely!
Does this provider welcome questions?
Yes, they don't mind answering my questions
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
by Anonymous xxx.xxx.65.65
April 01, 2013
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Was this veterinarian friendly?
Very! The most welcoming office I've visited!
by Anonymous xxx.xxx.6.133
February 22, 2013
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