Morris Gene A PhD

Morris Gene A PhD
Morris Gene A PhD 1740 Cleveland Road Wooster, OH 44691
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Consumer Feedback

(6 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3 star average for Staff
Recommended
3 star average for Recommended
I appreciated that they took the time to listen to my input and concerns. I feel like we're working together instead of them just telling me what to do. His staff is always incredibly helpful - they always make sure I have everything I need being away from home. One thing I appreciated about their office, was how easy it was to find parking. I was able to find a spot right away. They gave about the same level of care as others I have been to for the same problem. The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy. All of their advice was not only unbiased, but helpful. It was nice not to have a psychologist that pushed their opinion on me, but instead genuinely wanted to help me. Dr. Morris honestly has made my quality of life better in the 3 years I have been seeing him.
by E xxx.xxx.47.187
November 18, 2013
Does this provider leave you on hold for a long time when you call?
I usually have to wait on hold for quite a while, but not as long as some other places
Did this psychologist answer all your questions?
Every question I had was answered thoroughly
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
by A. L. xxx.xxx.79.70
March 18, 2013
Was this provider's staff friendly?
Friendly Enough
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
How would you compare this psychologist to others in his/her field that you have visited?
The worst I have seen
Is this psychologist easy to reach in an emergency?
Somewhat, they eventually called me back
Did this provider ever dismiss your concerns as unimportant?
Sometimes, I usually have to convince them to look into the situation
by Anonymous xxx.xxx.99.236
October 21, 2012
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Did this provider rush your appointment?
Not too much, but somewhat
by Anonymous
September 06, 2011
Was it easy to make an appointment with this psychologist?
Yes
Was this provider willing to stay open late to accomodate your needs?
Sometimes, but most of the time they don't
Were the waiting room chairs comfortable at this psychologist's office?
They were average
by Anonymous
August 04, 2011
Was it easy to find parking at this psychologist's office?
Yes, it was convenient
Does this provider welcome questions?
No, They dismissed my questions as unimportant
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous
June 10, 2011
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