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Eastern Psychiatric & Behavioral Specialist

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Eastern Psychiatric & Behavioral Specialist
Eastern Psychiatric & Behavioral Specialist
(18 Reviews)
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925 Conference Drive Greenville, NC 27858
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Consumer Feedback

(18 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
to anyone concerned, this place seems to have the attitude that they are doing you a favor by taking your money, it usually takes a week r more and several phone calls for your pharmacy to get authorization for refills. They called my house this morning, when I called back I was told it was likely because they weren't going to authorize my refill since I didn't have an appt scheduled until Oct which was the earliest they could give me in July, but at any rate I waited on hold to speak to the person for over 15 mins and finally decided I'd be better off to find a new pace to go, They are willing to let me go cold turkey off of two of my prescriptions and that's not patient friendly at all. Plus having three different therapists in under months isn't a sign of a well run place IMO


BTW I have been coming here for a few years now and while I was very satisfied with the doc and my 1st therapist it has always been a major pain in the ass to get prescription refills at any rate, I've finally had enough and if can find corporate's email or phone number they will be hearing from me
by Melvin Williams xxx.xxx.216.227
September 04, 2019
The staff is very knowledgable about insurance and billing, and there is hardly any wait to be checked in. The office area is exceptionally clean, and the psychologist I see is excellent.
by mlb xxx.xxx.145.89
November 21, 2017
new providers add more expertise and easier accessibility.
by joanne xxx.xxx.17.190
January 24, 2017
I am absolutely furious. I needed an appointment because I just moved to the area and needed to have my medication prescribed to a local pharmacy. I already had to wait several weeks for an appointment which, I knew, was typical, so I tried to just tough it out. But then, the office calls me the day of my appointment, one hour before, actually, and tells me the doctor can't come in and will have to reschedule. I understand that things happen, but I have been weeks without my medication that I need to properly function, AND I took a day off of work for this appointment! That's a vital portion of my paycheck I won't be getting back, and I am barely scraping by, as it is. I am livid. The office told me they would be calling back to reschedule (which they still haven't done!!!) but there is no need. I will not be doing business with these folks anymore.
by Bli xxx.xxx.59.115
November 23, 2015
Were you satisfied with your appointment with your provider?
Yes
Were handicap accommodations well done?
Yes
Did this provider spend time asking questions and listening to you?
Definitely
Did this provider give the impression that they cared about your concerns?
Yes
Did this psychologist have reasonable prices?
Yes
by Anonymous xxx.xxx.2.230
November 10, 2014
Did this psychologist listen to your input and concerns?
Absolutely! They always listen carefully to what I have to say!
Did the waiting room furniture appear to be clean?
Mostly
Does this provider remember you and your circumstances at every appointment?
Yes
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not really
Was this psychologist late to your appointments?
No, they were on time
by Anonymous xxx.xxx.5.31
October 13, 2014
Did this provider have an entertaining selection of waiting room magazines?
Absolutely! They were very entertaining!
by Anonymous xxx.xxx.44.70
September 03, 2013
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Was this provider's office easy to locate?
Fairly Easy
Did this psychologist use excessive foul language?
No
Does this psychologist promptly return your phone calls?
Yes
by Anonymous xxx.xxx.224.162
July 31, 2013
Does this provider have helpful information available online?
No, just a basic listings page
Did this psychologist have reasonable prices?
Yes
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Did this provider have reasonable prices?
Yes
by Anonymous xxx.xxx.77.24
April 16, 2013
Did this psychologist listen to your input and concerns?
Absolutely! They always listen carefully to what I have to say!
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Were the staff members able to answer your questions?
The staff didn't seem to know very much, they couldn't ever answer my questions
Was this provider's office too loud?
Way too loud! I could barely hear what anyone was saying over the noise
Did this psychologist have reasonable prices?
No, it was expensive.
by Anonymous xxx.xxx.189.172
April 04, 2013
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Map and Directions
925 Conference Drive, Greenville, NC 27858