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Christine Hernandez, CMT

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Christine Hernandez, CMT
Moonstone Massage Therapy
(8 Reviews)
> Get Phone Number & Directions
1921 Tustin Ave Santa Ana, CA 92705
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Consumer Feedback

(8 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
The best
by Lana xxx.xxx.93.107
April 04, 2022
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Was this provider late to your appointments?
No, they were on time
by Anonymous
November 26, 2011
Was this provider's staff friendly?
Yes, they went above and beyond
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
by Anonymous
August 22, 2011
Were you able to relax during your appointment?
Yes, I was completely at ease
Did the massage therapist ask you about your preferences for the massage before beginning?
Definitely! They asked detailed questions about my preferences for the massage before beginning
Did the massage therapist use clean sheets?
Yes! They looked brand new!
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous
July 15, 2011
I really admire them for being more than willing to ask for help from other professionals in the field when they don't have an answer to my question. They aren't even slightly arrogant, and I'm confident they always have my best interest at heart. I was glad that they were located in a safe neighborhood. I've been to some other places where I was scared to get out of my car but not here. They go out of their way to make everyone feel equally respected and cared for. I've seen client favoritism at some of the other places I've been, and I really appreciate the extra effort they make to avoid that here. I love that they are always more than happy to answer my questions, and actually welcome questions. I've felt awkward at some other places I've visited when I've tried to ask a lot of questions, but not here. They made the extra effort to make sure every question and concern I had was addressed.
by Anonymous
April 05, 2011
Did you notice an improvement in your overall relaxation after your massage?
Definitely. I felt better than I've felt in years after my massage
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
by Anonymous
April 04, 2011
I was a little worried that they would end my massage early, because I've had that happen at other places, but they didn't at all. They gave me a very long massage, and it was fantastic. I couldn't believe how great their office looked. It was very obvious that they took pride in the office's appearance. It was one of the best looking offices I've ever seen. As soon as I walked through the door, I was immediately greeted by the friendly staff. They went out of their way to make me feel special and appreciated. They were by far one of the best I've ever seen in their field. It was obvious that they've been exceeding their clients' expectations for many years. I didn't experience any unnecessary pain during my visit, and I was amazed at how much better I felt after I left.
by Anonymous
March 15, 2011
They've never used foul language, which has bothered me at some of the other places I've been too. They always make an extra effort to be polite and courteous. Their primary concern is my safety and comfort, and they always take the time to address every concern of mine immediately. Not only did I find a parking spot right away, but I knew my car was safe because the spots were designated and close to the entrance. When I arrived for my appointment the friendly staff seemed to be waiting for me. I've been to other places where I had to wait forever after I arrived for my appointment, but not here. I was very impressed. One thing I noticed about their office was how absolutely fantastic it smelled. They must clean or sanitize all the time.
by Anonymous
March 03, 2011
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Map and Directions
1921 Tustin Ave, Santa Ana, CA 92705