University Medical Center

University Medical Center
University Medical Center 2390 West Congress Street Lafayette, LA 70506
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Consumer Feedback

(10 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
Value
5 star average for Value
Expertise
5 star average for Expertise
Need to look at test. That came in please when do I get my appoint to. E r
clinic. Test their came in yet
GREAT
Would you recommend this provider to others?
I Already Have
Were the waiting room chairs comfortable at this provider's office?
Extremely comfortable; I could have fallen asleep
Does this provider use current and safe equipment?
Yes
Would you recommend this provider to others?
Yes
Did this hospital answer all of your questions?
Every question I had was answered thoroughly
Would you recommend this hospital to others?
Yes
Were the waiting room chairs comfortable at this hospitals's office?
They were average
Do you think that the provider's staff are well trained?
Yes
Did this provider give the impression that they cared about your concerns?
Yes
Did this provider give the impression that they cared about your concerns?
Yes
Does this hospital use current and safe equipment?
Yes; the equipment is very advanced!
Would you recommend this hospital to others?
I Already Have
Does this provider return your phone calls?
Promptly
Do you think that the provider's staff are well trained?
Yes
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Does this provider promptly return your phone calls?
Yes
Was this provider's office clean?
Yes everything was neat and sterile
Was this provider's office easy to locate?
Fairly Easy
Would you recommend this provider to others?
Yes
Was this provider's office easy to locate?
Fairly Easy
Was this provider's staff friendly?
They were decent
Are you going to visit this provider again?
If I need to, I'll return
Was it easy to make an appointment with this provider?
Yes
I have been going to UMC for over 18 months now for a neck injury which has prevented me from working, complaining of constant pain, numbness of the left side, and vertigo. So far all I have received is a condescending attitude that this is only a minor complaint. I have had promises that appointments will be made to see someone about this, but after 18 months these are just promises. I have called myself to attempt to make an appointment, but they refuse to do so. Although four (4) separate doctors have recommended surgery (fusion), I have been treated like this is of no concern to them. So far all I have been able to do is go to the ER, and all they want to do is give me pain killers that leave me incoherent for hours. I do not want to live my life like this.
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