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Jackson Family Dentistry

Wellness.com Featured Provider
Jackson Family Dentistry
Jackson Family Dentistry
(12 Reviews)
Office

(630) 963-6750

 2033 OGDEN AVE Downers Grove, IL 60515

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Consumer Feedback

(12 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
1 star average for Value
Was the dental equipment clean?
Yes
Does this provider offer any coupons, discounts or promotions?
Never. I don't think they care about helping their clients save money
Are you going to visit this provider again?
If I need to, I'll return
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Was this provider's staff friendly?
Yes
by Anonymous xxx.xxx.6.44
February 12, 2014
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Was this provider's staff friendly?
Yes, they went above and beyond
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
by Annie V xxx.xxx.252.153
January 30, 2013
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Were you able to watch TV during your dental procedure?
Yes! I was able to choose between watching TV or reading a magazine
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Did this dentist provide helpful oral health techniques you could practice at home?
Definitely. I was given a thorough explanation about many techniques I could practice at home
by DebbieO xxx.xxx.231.203
November 24, 2012
Were you provided with payment plan and fee information before your dental treatment was scheduled?
Absolutely! They explained everything in detail and made sure I understood before my procedure
Did this dentist provide helpful oral health techniques you could practice at home?
Definitely. I was given a thorough explanation about many techniques I could practice at home
Have the fillings, crowns, or veneers you've received lasted?
Yes, they lasted as long as they were supposed to
by Anonymous
November 03, 2011
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
by Anonymous
October 18, 2011
The dentist was friendly and accommodating. I felt very welcome and comfortable the whole time. They always make sure to return my phone call as soon as possible. They've never left me waiting. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future.
by Denise Sutherland
August 17, 2011
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Does this provider offer any coupons, discounts or promotions?
Never. I don't think they care about helping their clients save money
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Is this business handicap-accessible?
Yes, it was handicap-accessible
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
by Anonymous
August 04, 2011
It was nice to hear how much the staff respected them. It made me that much more confident that I was under the care of a professional. The staff really knows what they're doing, and they know a lot about the company they work for. They're able to answer most of my questions, and the only ones they don't are the ones they need their boss's approval for. I got an appointment quickly. I've never had to wait too long. I'm not always sure that they're going to work with me until they find a solution, and sometimes it seems like they're going to give up on trying to help me. I don't feel like I can always count on them. I would recommend them to people I know if I couldn't think of anyone better to suggest.
by Anita Czeck
June 09, 2011
I was in awe at the level of service I received. They completely surpassed all my expectations and I will absolutely be going back. They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places. I've never had to worry about them being understaffed or not being able to help me right when I need it. They have a huge staff that's very knowledgeable and qualified. I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen. Although I have never had much to complain about I know that they always adhere to the customer is always right policy here. They take every complaint very seriously and strive to ensure that clients leave satisfied with their visit each and every time.
by Joyce R.
April 19, 2011
Eric Jackson is awesome. Trust me, I have a lot of issues and he is one of the best I have ever been to. I am going to recommend to my wife we bring our four children as well.
by Paul
April 12, 2011
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Map and Directions
2033 OGDEN AVE, Downers Grove, IL 60515
Website https://www.jacksonfamilydentistry.us/
Primary Specialty

Dentist

Practice Jackson Family Dentistry
Payment Options Cash, Check, Discover, MasterCard, Visa
Business Hours
Monday:7:30 AM - 5:00 PM
Tuesday:9:30 AM - 7:00 PM
Wednesday:7:30 AM - 5:00 PM
Thursday:7:30 AM - 5:00 PM
Friday:7:30 AM - 5:00 PM
Saturday:7:30 AM - 1:30 PM
Sunday:Closed