They went out of their way to make me feel special and respected, and were very sympathetic to my situation. I've never seen more kindness and empathy anywhere else. They made the extra effort to make sure every question and concern I had was addressed. I was worried that they were going to wear an obnoxious cologne, because I've dealt with that at other places, but they didn't even wear cologne. It was fantastic to be able to breathe freely the entire time. It was very easy to get an appointment. They have a very flexible schedule and get me in quickly every time.