Ledges Therapeutic Massage

Ledges Therapeutic Massage
Ledges Therapeutic Massage 213 N. Bridge St. Grand Ledge, MI 48837
Add a Review

Consumer Feedback

(7 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Did this massage therapist knock before entering the massage room?
Absolutely. They went above and beyond to make me feel respected
Did the massage therapist end your session early?
Not at all! They gave me my full massage, and it was fantastic!
Were the massage therapist's hands too cold?
No, they weren't too cold
Was this provider compassionate to you and your situation?
Yes
Did this massage therapist apply enough pressure during the massage?
Absolutely. They applied the perfect amount of pressure
by Julie xxx.xxx.49.192
March 18, 2014
Eric is the best massage therapist to which I have ever been and I have been to a lot of them. I have had chronic shoulder pain, which massage therapy and even physical therapy could not alleviate. I went to Ledges Therapeutic Massage initially thinking I will try again with another therapist. With two visits my pain was gone, and still is. I am now a regular customer. Eric can do pure relaxation, deep tissue, or some of both, depending upon your needs. This is not a spa nor does it claim to be. While the facilities are basic, I do not go there for the ambiance, I go there to feel better.
by Lynne xxx.xxx.135.193
August 28, 2013
Did the massage therapist respect your privacy?
Absolutely! They made an extra effort to always respect my privacy
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Does this provider offer any coupons, discounts or promotions?
Yes
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Was the massage therapist able to customize their massages for clients with injuries?
Definitely, and they made sure to ask if I had an injury before my massage
by Anonymous xxx.xxx.131.99
August 24, 2013
I purchased a groupon for this place for my mom for Christmas, thinking what a great deal for an hour massage. She tried scheduling an appointment for a massage, but Eric never answered the phone or returned her calls. She started leaving messages on Jan 18th asking him to call her back to schedule an appointment. He never did. She left her last message on Jan 30th, saying that she had been trying to schedule an appointment for the past two weeks, and again asked him to call her back to schedule an appointment. This time, he called her back. He flew off the handle, yelling at her on the phone, and told her that she had not been calling for two weeks, and that he did not want to take her as a client, and to get a refund for her groupon. This man is very unprofessional and rude. I wouldn't recommend purchasing this groupon, because I'm pretty sure he doesn't want to honor these vouchers.
by Brooke xxx.xxx.205.158
March 05, 2013
I eventually found a spot after cruising around a little bit. I wish they had more convenient parking available. I only went there because I had a Groupon. It was obvious that they didn't take any pride in their office's appearance. I don't think that place has ever been cleaned. The carpet in the VERY small waiting room is disgusting - very worn and dirty. It looked like it had cigarette burns on it. It definately does not have a spa-like feel. The bathroom was a tiny closet and just as gross as the waiting room. And there was no hot water. How does the therapist wash his hands between clients? The massage was okay. It was actually quite painful. Mostly he just applied pressure to different parts of the body. I would not recommend this business.
by anonymous xxx.xxx.82.218
February 22, 2013
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Were the massage therapist's hands too cold?
Not at all! They were the perfect temperature
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Did the massage therapist use clean sheets?
Yes! They looked brand new!
by Anonymous xxx.xxx.221.20
January 09, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.186.165
July 07, 2012
Add a Review