Nall Loyd Dr

Nall Loyd Dr
Nall Loyd Dr 121 East Highland Avenue Malvern, AR 72104
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Consumer Feedback

(17 Reviews)
4.5 star average for Service
5 star average for Environment
4.5 star average for Expertise
5 star average for Staff
5 star average for Recommended
3.5 star average for Value
Dr. Nall, is a caring, good hearted Dr.' Loves his work; and it shows in his love for all his patients. I would reccomend ,him to all.
by Sylvia
January 06, 2019
We have been using this hospital since 2000. We appreciate the love and care our pets get here!
by Lynette
June 06, 2017
Very caring clinic. Doc knows what he is doing
by Lisa
March 27, 2017
Great caring staff and Doctor
by Lisa
February 16, 2017
The first time I went to this vet's office was to have my lab spayed. They said they needed to keep her over night for observation. I told them she has very bad separation anxiety and would need to be supervised at all times. They guaranteed me there would be someone there at all times. The next morning I get there to pick up my dog. She had been running the office all night, unsupervised. Broke out of the cage they had her in and tore the place up. Dogfood everywhere catfood etc. No apology for my dog being unsecured and unsupervised. A few years later everyone kept telling me he's a great vet so think OK this is possibly a one time thing. I take my Lynx Simease cat in for spay. We'll that turned out to be a horrible mistake. They could not explain why or what on earth happened. But I go to pick her up and they ignored me for about 10 minutes. Then finally I get taken back to a cage and there lays my cat. She somehow died during surgery. However she was in totally wonderful health no problems at all ever. They didn't even care enough to call me immediately. They waited for me to come in at 5 pm. Awful don't go here if you love and value the life of your pets!!!!!!!
by Thelma Deller
July 01, 2016
When someone shot my furbaby he was very gentle with him. Dr. Nall is the only Dr. I trust with my 4 footed children.
by Letha
March 02, 2016
Were the waiting room chairs comfortable while waiting for your pet?
Extremely comfortable; I could have fallen asleep
Would you recommend this provider to others?
I Already Have
How would you rate your experience with this provider?
The best
Did the staff help you feel comfortable when you called with questions or concerns?
Were the waiting room chairs comfortable at this animal hospital?
Extremely comfortable; I could have fallen asleep
by jennifer clark
June 13, 2014
Was this provider late to your appointments?
No, they were on time
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Has this veterinarian ever misdiagnosed your pet?
No, I have complete faith in their care.
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous
January 18, 2014
I've been places before where they were argumentative and angry, so I was nervous that I would encounter that here as well. Instead, they were very calm and understanding the entire time. I could tell they really care about everyone who visits them. I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation. I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen. They never have that typical, annoying music playing here. If they do play music it is soothing and appropriate for the setting. They were one of the kindest, most caring staff I've ever dealt with. It didn't matter how many times I called with a question or concern, they were always happy to help me.
by dexter
November 09, 2013
Was this veterinarian able to perform all basic as well as complicated procedures?
Absolutely! They handle everything from annual shots to complicated illnesses, with competence and loving care
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Does this provider treat every client equally?
Yes, they don't show favoritism
Was the waiting area spacious?
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
by Anonymous
November 06, 2013
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