The Pet Hospital Hilo Inc

The Pet Hospital Hilo Inc
The Pet Hospital Hilo Inc 667 Kanoelehua Avenue Hilo, HI 96720
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Consumer Feedback

(8 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
DR.ALAN & STAFF ARE THE BEST... compassionate, accommodating & very thorough... we have been taking our pets there for over 15 years now... my family & I love them.♡♡♡
BEST VET AWARD GOES TO DR .ALAN...
by Rayann Merritt-Filkins xxx.xxx.242.56
April 16, 2016
I only keep returning because I really like the Vet. Dr. Allen is the best. I do not care for his receptionist who talks down to you when you are proving a point and today she hung up on me. The girl needs a major attitude adjustment. She would not hear what I had to say and she tried to make it sound like I was insulting her when I told her she talks down to some people and you can hear the attitude in her voice.
I asked to speak to the doctor or anyone else and she said no one was there.
by Toni xxx.xxx.148.213
February 29, 2016
Was this provider's office too loud?
No, it wasn't too loud
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Did this veterinarian fully explain your pet's condition?
Absolutely, I knew exactly what my pet had and what treatment options were available.
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
by Anonymous xxx.xxx.153.153
August 03, 2013
Were the examining rooms clean and free of odor?
Yes, they were immaculate.
Was your pet anxious to leave this veterinarian's office?
No, my pet seems to love it here and is never anxious to leave
Does this provider treat every client equally?
Yes, they don't show favoritism
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
When your pet had to stay in overnight care did this veterinarian call you with follow-ups when they promised they would?
Yes, they called right on time
by Anonymous xxx.xxx.112.128
October 21, 2012
They have made me feel like family. Our dog is having issues with his shoulder and has been to seem them 3 times now as we tried conservative treatment, recheck, and now x-ray and biopsy. Leaving my pup there overnight was a tough decision but they care for him so much that it put me at ease knowing that he would be there. After our initial visit and the conservative treatment the staff called to check in. Dr even called to discuss treatement plans and next steps which I think was above and beyond. I highly recommend The Pet Hospital Hilo.
by KikoBaby xxx.xxx.189.252
June 14, 2012
Staff was cordial. questions were answered.
by Poke & Poi xxx.xxx.178.112
May 15, 2012
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did you leave the office feeling satisfied with your visit?
Yes
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did this provider seem up-to-date with the current advancements in their field?
Yes
by Anonymous
January 07, 2012
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did this veterinarian fully explain your pet's condition?
Yes, I had a clear understanding of my pet's condition
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous
September 26, 2011
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