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West Springfield Animal Hospital Inc

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West Springfield Animal Hospital Inc

West Springfield, MA

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West Springfield Animal Hospital Inc
West Springfield Animal Hospital Inc
(29 Reviews)
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288 Westfield Street West Springfield, MA 01089
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Consumer Feedback

(29 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.178.96
May 22, 2012
The Dr. was knowledgable and took time to discuss options for raising my new kitties. The office is easy to find and the staff is pleasant.
by SW xxx.xxx.244.240
May 10, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.84.2
April 17, 2012
misinformed, unprofessional, expensive, inflexible hours of operation
by Anonymous
March 08, 2012
Would you refer this provider to a family or friend?
Yes
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Were the waiting room chairs comfortable at this animal hospital?
Average
by Anonymous
February 13, 2012
Is this business handicap-accessible?
No, I didn't see any ramps or wheelchair accessibility
Does this provider treat their staff well?
Yes, they treat their staff with respect
Were the examining rooms clean and free of odor?
Yes
Did this veterinarian have a large selection of medication available for your pet?
Yes, they offer a huge selection of medication
Did this veterinarian fully explain your pet's condition?
Yes, I had a clear understanding of my pet's condition
by Anonymous
February 09, 2012
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Does this provider always put the customer first?
Yes, they always put customers first
Was this veterinarian friendly to your pet?
Extremely friendly, I could really tell his/her love for animals.
by Anonymous
February 06, 2012
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Was the waiting area spacious?
Yes
Did you feel safe in this provider's care?
Yes
by Anonymous
January 30, 2012
Does this provider offer flexible appointment times?
Yes
Did this veterinarian and their staff educate you on what you could do better to help keep your pets healthy and happy?
Yes, they are very knowledgable and gave me great advice
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Did you feel safe in this provider's care?
Yes
by Anonymous
January 10, 2012
Does this provider have helpful information available online?
Yes, but very little
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Anonymous
January 03, 2012
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Map and Directions
288 Westfield Street, West Springfield, MA 01089