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Iron Works Animal Clinic

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Animal Medical Center Of New England

Saugus, MA

Duca Darol D DVM

Saugus, MA

Animal Medical Center of New England

Saugus, MA

Binder Robert

Saugus, MA
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Iron Works Animal Clinic
Iron Works Animal Clinic
(2 Reviews)
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365 Essex Street Saugus, MA 01906
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Consumer Feedback

(2 Reviews)
Service
5 star average for Service
Expertise
4 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Not sure if the Vet Dr. Duca has a bizarre sense of humor or if he's really just as rude and unprofessional as many others before me have stated.

This Animal Center has a 1 Star rating on Yelp and it's High rating of 4.2 on Google is highly misleading.

Sure the vet techs are very kind, but the overall experience is ruined by Dr. Duca's dull like personality.

I brought my pet over to see Dr. Duca and mentioned that my pet was having discomfort on it's tail.

He asked me if it hurt when I touched it, and I confirmed that it did. His response was "Then Don't Touch the Tail Then!" (With a serious look on his face)

Now, I'm not sure where Dr. Duca got his education, but to me it's common sense that one must examine a pet or person to see if there is anything wrong or hurting them.

Touching is part of an examination. How would I have known my pet had any issues if I didn't touch it around it's body to see if there were any areas with abnormal sensitivity?

As if his attitude wasn't bad enough, his care was completely unprofessional as well. The main reason I brought my pet there in the first place was because it began getting sores around it's ears and body.

I asked him why my kitten was getting these sores out of nowhere and his response was simply... "I don't know... it'll get better on it's own.. just wash it out with cold water..." His suggestion was simply to just wipe it with cold water and that's it... 5 minute exam, $80 gone, and a horrible overall experience.

2 weeks later my kittens tail sore got so bad I had to take her to the BanField Animal Hospital. Her poor tail now needs to be amputated and it's going to cost me over $1000 to perform the surgery.

They said the sores were a result of my kitten having bacteria in her blood and that she needed to be treated with antibiotics as soon as possible and not just cold water...

Dr. Duca is a horrible vet. If you love your pet and want it to get properly taken care of go as far away from the Animal Center in Saugus as you can...Not sure if the Vet Dr. Duca has a bizarre sense of humor or if he's really just as rude and unprofessional as many others before me have stated.

This Animal Center has a 1 Star rating on Yelp and it's High rating of 4.2 on Google is highly misleading.

Sure the vet techs are very kind, but the overall experience is ruined by Dr. Duca's dull like personality.

I brought my pet over to see Dr. Duca and mentioned that my pet was having discomfort on it's tail.

He asked me if it hurt when I touched it, and I confirmed that it did. His response was "Then Don't Touch the Tail Then!" (With a serious look on his face)

Now, I'm not sure where Dr. Duca got his education, but to me it's common sense that one must examine a pet or person to see if there is anything wrong or hurting them.

Touching is part of an examination. How would I have known my pet had any issues if I didn't touch it around it's body to see if there were any areas with abnormal sensitivity?

As if his attitude wasn't bad enough, his care was completely unprofessional as well. The main reason I brought my pet there in the first place was because it began getting sores around it's ears and body.

I asked him why my kitten was getting these sores out of nowhere and his response was simply... "I don't know... it'll get better on it's own.. just wash it out with cold water..." His suggestion was simply to just wipe it with cold water and that's it... 5 minute exam, $80 gone, and a horrible overall experience.

2 weeks later my kittens tail sore got so bad I had to take her to the BanField Animal Hospital. Her poor tail now needs to be amputated and it's going to cost me over $1000 to perform the surgery.

They said the sores were a result of my kitten having bacteria in her blood and that she needed to be treated with antibiotics as soon as possible and not just cold water...

Dr. Duca is a horrible vet. If you love your pet and want it to get properly taken care of go as far away from the Animal Center in Saugus as you can...
by Rafael xxx.xxx.242.123
December 22, 2015
Wow is all I can say about them. I have seen some vets become callused and unemotional but you will not find that here. The veterinarian and staff are extremely friendly and treat pets as if they are a part of the family. I could really tell how much they love animals. I was pleased with the good condition of their equipment. Everything seemed safe and current, and I knew my pet was in good hands. It was very easy to get an appointment. They have a very flexible schedule and get me in quickly every time. I didn't experience any unnecessary pain during my visit, and I was amazed at how much better I felt after I left. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better.
by Anonymous
December 23, 2011
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Map and Directions
365 Essex Street, Saugus, MA 01906