All of my questions were answered completely thoroughly. I felt like I definitely learned a lot. They were ready to see me when I showed up for my appointment. I never had to wait for them to show up. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. They were so kind and attentive to me. I didn't have to worry about them arguing with me, or contradicting what I had to say, which has been a problem for me at other places.