Okanogan Valley Veterinary Clinic

Okanogan Valley Veterinary Clinic
Okanogan Valley Veterinary Clinic 2447 Elmway Okanogan, WA 98840
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Consumer Feedback

(11 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
3.5 star average for Value
My first visit was to have my pug spayed. I'm new to the area. They were very friendly people. My dog healed without a single concern!!
Were the waiting room chairs comfortable at this animal hospital?
Yes
Did you feel that this veterinarian's pricing was fair?
Yes, I thought it was fair
Would you recommend this animal hospital to others?
I Already Have
Did this veterinarian fully explain your pet's condition?
Absolutely, I knew exactly what my pet had and what treatment options were available.
Does this veterinarian offer emergency after-hour services?
Yes, I can always count on them
Did this veterinarian fully explain your pet's condition?
Absolutely, I knew exactly what my pet had and what treatment options were available.
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Does this veterinarian offer emergency after-hour services?
Yes, they are so amazing. They will come to the office after-hours for any emergency
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Did you experience unnecessary pain during your visit?
No
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Was this veterinarian gentle when caring for your pet?
Unbelievabley gentle, it is very apparant they truly care about pets well-being and comfort
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Was this animal hospital's staff friendly?
Yes, they went above and beyond
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Was this provider late to your appointments?
No, they were on time
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Was your pet anxious to leave this veterinarian's office?
Not at all! I've never seen my pet so calm. They really have a gift with animals here.
Did the veterinarian allow you to stay with your pet at all times?
Absolutely! I was never asked to leave and stayed with my pet the whole time
Was this provider's staff friendly?
Yes, they went above and beyond
When your pet had to stay in overnight care did this veterinarian call you with follow-ups when they promised they would?
Absolutely, they usually call more times than they say they promised. I was fully informed the whole time.
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Was your pet well taken care while being boarded here?
Absolutely, my pet always get so much attentiion
Was your pet anxious to leave this veterinarian's office?
No, my pet seems to love it here and is never anxious to leave
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did this veterinarian have a large selection of medication available for your pet?
Yes, they offer a huge selection of medication
Was there a designated area for your dog to go to the bathroom?
Yes, It was extremely convenient and well kept
Was this veterinarian compassionate when your pet was sick?
They were incredible. They consoled me and even gave me a hug.
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