Crill and Palm Veterinary Hospital

Crill and Palm Veterinary Hospital
Crill and Palm Veterinary Hospital 3201 Crill Avenue Palatka, FL 32177
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Consumer Feedback

(26 Reviews)
4.5 star average for Service
4 star average for Environment
4.5 star average for Expertise
4 star average for Staff
4.5 star average for Recommended
3.5 star average for Value
I was treated rudely and won't return. I was acknowledged when I went in and stood in line and then when I got to counter I was ignored. Another women came in a bit later walked in front of me and signed a sheet, that I did not see. I informed the young man of my mistake he turned the sign around and read it to me and then proceeded to call the women who came in long after me. Has this world become so inflexible that they can not allow for a first time client not knowing the procedure. I can't deal with people so important.
by Brenda Deyo
December 07, 2013
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
When your pet had to stay in overnight care did this veterinarian call you with follow-ups when they promised they would?
Yes, they called right on time
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Does this veterinarian offer emergency after-hour services?
No, they encourage you to just go to another emergency vet
by Anonymous
November 18, 2013
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Was this provider's office too cold?
No, it was fine
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
by Anonymous
October 19, 2013
Today I had to have my 13 1/2 yr old Maltese put to rest due to illness. I drove from Orlando to Palatka to go to Crill and Palm. Dr. Nelson was so attentive and explained everything with the bedside manner of the finest physician for anyone. Brent was so caring and the nurse asst to Dr. Nelson was as heartfelt with emotion as we were. I highly recommend Crill and Palm. Even in tuff times, they make you feel that your pet is as special to them as to you. Gentle, Caring and Loving. Vet Hospital with a tender touch to both the pet and family.
by Alpine's Mom
June 13, 2013
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Were you able to relax during your appointment?
Was this veterinarian gentle when caring for your pet?
Yes, they always demonstrate care and compassion
Was this veterinarian friendly?
Were you able to get answers to simple questions from this provider without scheduling an appointment?
by Anonymous
May 29, 2013
Were the examining rooms clean and free of odor?
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Was this provider's staff friendly?
Not Really
by Anonymous
April 13, 2013
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous
April 02, 2013
Did the veterinarian allow you to stay with your pet at all times?
For part of the time
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did this veterinarian fully explain your pet's condition?
Yes, I had a clear understanding of my pet's condition
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
by Anonymous
January 23, 2013
Was this provider's office clean?
It was satisfactory
Did this veterinarian fully explain your pet's condition?
My veterinarian explained, but it was a bunch of terms I just didn't understand
Did a staff member acknowledge or greet you when you entered?
No, no one seemed to notice I was there
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Did this provider answer all of your questions?
Some were answered
by Anonymous
January 13, 2013
I have been using Crill & Palm Vet Hospital for years. The staff is wonderful! They are friendly, helpful, compassionate, thorough... I cannot give them enough compliments. They have helped me through several crises with my pets, and when it was time to put our aging dog down after a stroke, they were so very compassionate, understanding, and kind. I feel that they consistently go above and beyond my expectations. I would recommend this vet hospital to anyone with pets.
by Tootie
September 16, 2012
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