Southern Maryland Equine Veterinary Service-Smevs

Southern Maryland Equine Veterinary Service-Smevs
Southern Maryland Equine Veterinary Service-Smevs 16800 Candy Hill Road Upper Marlboro, MD 20772
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Consumer Feedback

(29 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
I contacted SMEVS for an emergency situation with a rescued horse because they are nearby. I was told that I should contact the veterinary practice that does the coggins for the horses in my care. SMEVS has done work for us in the past but we are a charity so we work with multiple vets. Many of the practices we work with donate some of the services such as coggins and vaccinations. I have always paid SMEVS immediately for their services. They have never donated anything to our rescue nor were they being asked to donate in this situation. They declined to help because they do not do our coggins?? Rather than help a horse who had suffered for a lifetime, Dr. Kennedy chose to lecture me on the fact that she did not consider me a regular client because she did not handle the coggins for my horses. I think Dr. Kennedy should have just said she could not come due to other emergencies rather than complaining their practice did not do the "gravy" work for us so they were not going to attend to a sick and dying horse who had suffered for most of his life.
by Kimberly Godwin Clark xxx.xxx.2.40
September 19, 2017
I have been using the vets at SMEVS for many, many years and they are kind, compassionate, helpful and caring. They are always available which is important, because as we know, horses like to get suddenly ill at the most inopportune moment. They helped me through a most difficult case of West Nile Virus which was an at farm course of treatment by us and the vet.
by Susan T. xxx.xxx.188.181
June 29, 2017
I have been using SMEVS for 13 years and will continue to use them as long as I have my horse. They always have someone on call in case of emergencies. They always know it's me when calling and know my horse by name even though I've never met the receptionists in person. They keep my horse happy and healthy!
by DrusMom xxx.xxx.42.45
March 08, 2017
Took care of my horse who was extremely ill. Was compassionate and thorough. Love these ladies!
by Cross xxx.xxx.124.25
January 03, 2017
Excellent personal and phone availability (contact with 2/3 veterinarians) and office staff. Attending veterinarian always accessible via phone for questions/concerns; office staff supportive and very helpful. Love this practice!
by Legend xxx.xxx.31.75
April 12, 2016
Would you recommend this provider to others?
Yes
by Anonymous xxx.xxx.137.164
October 17, 2014
I have used SMEVS for 30 years, I appreciate their ability to handle every situation I have thrown at them over the years. They are truly a great team and are concerned about their customers. Doctor Kennedy has always come when we called or made sure we were taken care by staff until she could get to us. I am truly grateful!
by Kolos xxx.xxx.91.171
September 04, 2014
Was this animal hospital's staff friendly?
Yes, they went above and beyond
Was this veterinarian gentle when caring for your pet?
Yes, they always demonstrate care and compassion
Would you recommend this animal hospital to others?
I Already Have
Were the examining rooms clean and free of odor?
Yes
Did you feel that this veterinarian's pricing was fair?
Yes, I thought it was fair
by johnell xxx.xxx.65.131
March 20, 2014
Were the examining rooms clean and free of odor?
Yes
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Did the veterinarian allow you to stay with your pet at all times?
Absolutely! I was never asked to leave and stayed with my pet the whole time
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
by Anonymous xxx.xxx.44.241
July 02, 2013
Does this veterinarian send reminder cards for your pets annual check-up?
Always. Not only do they send reminder cards, they also send adorable cards during the holidays
Are you going to visit this provider again?
Without a doubt!
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Did you leave the office feeling satisfied with your visit?
Completely!
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
by Anonymous xxx.xxx.74.54
May 23, 2013
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