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Lake Geneva Veterinary Clinic

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Lake Geneva Veterinary Clinic

Waterford, MI
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Lake Geneva Veterinary Clinic
Lake Geneva Veterinary Clinic
(6 Reviews)
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3930 Elizabeth Lake Road Waterford, MI 48328
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Consumer Feedback

(6 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Were the waiting room chairs comfortable while waiting for your pet?
Yes
Would you recommend this provider to others?
I Already Have
Does this provider offer flexible appointment times?
Yes
Does this provider answer the phone in a reasonable time when you call?
Definitely
Did the waiting room furniture appear to be clean?
Yes
by CEGmom xxx.xxx.127.91
April 15, 2014
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Did this veterinarian fully explain your pet's condition?
Absolutely, I knew exactly what my pet had and what treatment options were available.
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by bamo72 xxx.xxx.17.4
January 08, 2014
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did this veterinarian fully explain your pet's condition?
Yes, I had a clear understanding of my pet's condition
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
by Anonymous xxx.xxx.184.59
November 04, 2013
Did this provider seem up-to-date with the current advancements in their field?
Yes
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Would you refer this provider to a family or friend?
Yes
by Box mix mom xxx.xxx.125.63
October 06, 2013
Is this provider easy to reach in an emergency?
Somewhat, they eventually called me back
Were the kennels and holding areas clean?
Kind of, they could have been cleaner
Did this veterinarian fully explain your pet's condition?
My veterinarian explained, but it was a bunch of terms I just didn't understand
Did this veterinarian seem overwhelmed with too many pets?
No, he/she seemed very calm and not in a rush to see the next pet
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
by Anonymous xxx.xxx.197.4
May 29, 2013
They made sure every single question I had was answered. Their staff is friendly and welcoming. They are so warm and professional and make the whole experience that much better. All my questions were answered, and I feel confident the best care was given to our pets. The office was very easy to locate. I didn't have any trouble finding it at all.
by Cindy xxx.xxx.156.112
July 23, 2012
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Map and Directions
3930 Elizabeth Lake Road, Waterford, MI 48328