Animal Care Center

Animal Care Center
Animal Care Center 4385 USHighway 17 South New Bern, NC 28562
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Consumer Feedback

(8 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
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Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Was this veterinarian friendly to your pet?
Extremely friendly, I could really tell his/her love for animals.
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Were the examining rooms clean and free of odor?
Yes
Was this veterinarian able to perform all basic as well as complicated procedures?
Yes, I've never had to take my pets anywhere else
Was this provider's office too cold?
No, it was fine
Was it easy to make an appointment with this provider?
Yes
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Was this animal hospital's staff friendly?
Yes
Was this veterinarian gentle when caring for your pet?
Yes, they always demonstrate care and compassion
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider's office easy to locate?
Only with clear directions
they are by appointment only so if you have an emergency then you are out of luck, the doctors are great but could use a staff make over, they are very cold and unfriendly they dont try to help or seem willing to help.
Was this animal hospital's staff friendly?
Friendly Enough
Does this provider ever overbook appointments here?
Sometimes, they should allow for more time in between appointments
Does this veterinarian send reminder cards for your pets annual check-up?
Yes, I never forget my pet's annual check-up thanks to them
Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
Was this provider willing to stay open late to accomodate your needs?
No, they close exactly on schedule despite any circumstances
They always have an immediate answer for me when I call with a question. They would never try to get me to make an appointment unless I really needed one. It was nice to see them treat their staff with so much respect. It was obvious that they had a good relationship with all of their staff members. Let me just say that this business is in one of the safest areas around and you will be pleasantly surprised at how lovely the surroundings are.
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