Cedar Lake Animal Hospital

Cedar Lake Animal Hospital
Cedar Lake Animal Hospital 682 Fairview Road Simpsonville, SC 29680
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Consumer Feedback

(9 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
Dr Bass was the caretaker of our precious dog Jessie who lived to be 15 years old. Jessie preferred Dr Bass to see. I recommend Cedar Lake to all dog and cat owners.
Lee Spence
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Was your pet well taken care while being boarded here?
Absolutely, my pet always get so much attentiion
Did you leave the office feeling satisfied with your visit?
Completely!
Did this provider seem irritated to be working with you?
No, they were polite
Was this provider willing to stay open late to accomodate your needs?
Sometimes, but most of the time they don't
Are you going to visit this provider again?
Sure
Was this provider late to your appointments?
No, they were on time
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Would you recommend this animal hospital to others?
Yes
Did this animal hospital use current and safe equipment?
Yes
Did this animal hospital use current and safe equipment?
Yes
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Does this provider give unbiased advice?
Yes
Was this animal hospital's staff friendly?
Yes, they went above and beyond
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Was this provider's staff friendly?
Yes, they went above and beyond
Did the veterinarian allow you to stay with your pet at all times?
Absolutely! I was never asked to leave and stayed with my pet the whole time
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Did this provider rush your appointment?
No
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Were you able to relax during your appointment?
Yes
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
Their office was the absolute perfect temperature. It was so nice to be able to get out of the weather outside and sit in a relaxing, comfortable office. They were so easy to reach in an emergency, they answered my call immediately. It is a relief to know that I can count on them to always be there for me when I need them the most. I know that they have a lot of clients here so I understand that they many not remember my name every time, but I am always really impressed when I walk in the door and am greeted by name. They always try to make the effort and for this I am grateful. I have had pets all my life and have never found a veterinary office this good. I love how much attention to detail they show.
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