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West Side Animal Clinic

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West Side Animal Clinic
West Side Animal Clinic
(8 Reviews)
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262 Mill Street Worcester, MA 01602
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Consumer Feedback

(8 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
I brought my babies(pets) to west side for several yrs,Dr Anita and Dr Bart
We’re amazing.Three weeks ago my 18 year old cat was dying,I called
The clinic,and the response was we have no openings until July.I wanted my baby girl to be at peace.I’m not recommending this place to anyone
by Debsouthwick xxx.xxx.202.119
July 07, 2022
I used Westside before they were sold and we’re happy with them. After they were sold I had one appointment during Covid and I thought that was fine, however in their corporate mindset they’ve decided not to board cats anymore. The corporate mindset doesn’t seem to understand that this is a service to their customers who otherwise would not be able to go on a vacation.This practice had an active boarding business that was really full and you had to make your reservations in advance for popular summer or holiday periods. I understand that during Covid the boarding business looked useless but they couldn’t have been more wrong. We need more Vet centered rather than corporate centered practices.
by Cat xxx.xxx.219.2
May 19, 2022
Best vet ever! I totally love Dr. Trom and the entire staff of WAC. I would never take my pets anywhere else. Their care, service and pricing are everything you could ever want. Love you guys!
by Carol G. xxx.xxx.136.169
January 12, 2017
Does this veterinarian send reminder cards for your pets annual check-up?
Yes, I never forget my pet's annual check-up thanks to them
Did the veterinarian allow you to stay with your pet at all times?
Absolutely! I was never asked to leave and stayed with my pet the whole time
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
by Anonymous xxx.xxx.187.250
August 10, 2013
Did this veterinarian fully explain your pet's condition?
Absolutely, I knew exactly what my pet had and what treatment options were available.
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Did this provider have an entertaining selection of waiting room magazines?
Somewhat, but they need a bigger selection
Did this provider prominently display their diplomas or business license?
Yes
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
by Anonymous
December 03, 2011
Would you recommend this animal hospital to others?
I Already Have
Did you leave the office feeling satisfied with your visit?
Completely!
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
by Anonymous
September 18, 2011
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Were you able to relax during your appointment?
Yes
Did this veterinarian have a large selection of medication available for your pet?
Absolutely, they are always in stock and even offer flea medication by the month
Has this veterinarian ever misdiagnosed your pet?
No, I have complete faith in their care.
by Anonymous
August 12, 2011
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Was this veterinarian compassionate when your pet was sick?
Yes, their compassion was greatly appreciated.
Do you feel that you could have received better service somewhere else?
No, I don't think so
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Were the waiting room chairs comfortable at this animal hospital?
Yes
by Anonymous
May 22, 2011
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Map and Directions
262 Mill Street, Worcester, MA 01602