FORDHAM HEALTHCARE INC

FORDHAM HEALTHCARE INC
FORDHAM HEALTHCARE INC 3506 MEDICAL DRIVE SUITE A COLUMBIA, SC 29203
Add a Review

Consumer Feedback

(24 Reviews)
Service
3.5 star average for Service
Environment
3.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3 star average for Staff
Recommended
3 star average for Recommended
Value
3 star average for Value
Literally claimed they do not know how to check their voicemail system. What an atrocity of a practice. Avoid at all costs. Completely inept handling of insurance claims, delayed critical medical equipment due to "UPS slowdown." They failed to mention that their address had been changed, and the patient wound up at a building that had been empty for years. Calling about any of these problems will not help, as on the phone I was LITERALLY told that "we don't know how to access voicemail." AVOID AT ALL COSTS. Blue Cross Blue Shield should be ashamed that this is an in-network provider.
I have ordered a bipap machine and they have had approval from my insurance since 9/27/16. As of 11/14/16, they sill have not processed it. I am cancelling and move on to another provider. Life is too short.
Some of the staff are polite and helpful. Be careful of the staff that handles the business of purchase/rent/lease of the medical equipment. Be sure to contact your insurance company directly so that you understand exactly what your benefits are. If not, you may pay hundreds of dollars unnecessarily.
Would you recommend this retail store to others?
Yes
Was the staff at this retail store friendly?
Yes
Was the retail store easy to locate?
Fairly Easy
Did the staff at this retail store pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Were you able to get all of your questions answered while you were at this retail store?
Every question I had was answered thoroughly
Would you refer this retail store to a family member or friend?
No, I wasn't impressed
Were you able to get all of your questions answered while you were at this retail store?
Some were answered
Was it easy to find parking at this retail store?
Yes, it was convenient
Did the staff at this retail store pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Was the staff at this retail store friendly?
Yes
Does this provider return your phone calls?
No
Did this provider give the impression that they cared about your concerns?
No
Did this provider answer all of your questions?
Some were answered
Do you think that the provider's staff are well trained?
No
Would you recommend this provider to others?
Absolutely Not
Was the provider's staff welcoming to you?
No
Were you glad that you had the appointment with your provider?
No
Did this provider's staff seem to respect him/her?
Absolutely not
Would you recommend this provider to others?
Absolutely Not
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's office too cold?
No, it was fine
Does this provider always put the customer first?
No, putting customers first doesn't really seem to be a priority to them
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Are you going to visit this provider again?
Without a doubt!
Were you able to relax during your appointment?
Yes, I was completely at ease
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Did you experience unnecessary pain during your visit?
No
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Add a Review