HEALTH CARE SOLUTIONS AT HOME INC

HEALTH CARE SOLUTIONS AT HOME INC
HEALTH CARE SOLUTIONS AT HOME INC 5039 PEACH ST ERIE, PA 16509
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Consumer Feedback

(7 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
Expertise
5 star average for Expertise
Manager Debbie is not only rude and totally ignorant of proper procedures and customer service, but a total lack of compassion in furnishing medically necessary supplies when there is a problem - she is thoroughly without responsibility and empathy to the customer. A disgrace that she is the manager and front desk person. Switched med supply companies 3 months ago and never looked back.
front desk girl Debbie was consistently rude.. never heard back regarding supplies that I was entitled to and was not helped thoroughly.. went elsewhere and was amazed at the helpfulness
Good
Were handicap accommodations well done?
Yes
Would you recommend this provider to others?
Yes
Do you feel like this provider's office is well staffed?
Yes
Was this provider helpful about using your insurance coverage?
Absolutely yes
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
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