FIDELITY HEALTH CARE INC

FIDELITY HEALTH CARE INC
FIDELITY HEALTH CARE INC 3832 KETTERING BLVD DAYTON, OH 45439
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Consumer Feedback

(4 Reviews)
If it were possible to submit with zero stars, it would be better. This company is a giant warehouse that has put cubicles in the corner with an outer door. All of the employees that are for insurance help are in open air cubicles that allow you the hear every insurance HIPPA violation being transacted. Any attempt to communicate with them is through a bank- vault style opening that hinders any real communication. The have to yell at you to get through the HIPPA violating background noise, and then if you have to raise your voice to ask a question they say DO NOT RAISE YOUR VOICE TO ME and shut the door. The idea that they have dupped the insurance industry is horrifying- the idea of going through that door at the warehouse is horrifying. Kafkaesque barely covers it.
by Matthew Johnson xxx.xxx.81.146
March 26, 2024
i cant even say anything GOOD about this company. The customer service is AWFUL, trying to get ahold of someone is even WORSE. I have had 2 missed SCHEDULED visits NO call NO show, the supervisor pretty took the nurses word over MINE. Only put a star because i cant leave it BLANK!
by Melissa xxx.xxx.180.10
March 16, 2023
New customer here. Started using a cpap machine. Having trouble using it. Ordered a product for it that sales suggested. I am on a time table with my insurance where if I do not comply I have to pay for everything. Ordered on Tuesday, told I would have Wednesday, Thursday at the latest. Called Thursday, end of day, was told they did not have it, was dropped ship from some place else. Could not tell me when I might get it. No information about it. Asked about coming down to store and getting what they may have in stock. If I did, I would have to pay for it because they bill my insurance for the other one that there is no ideal when I would get.
by Customer xxx.xxx.79.227
October 27, 2017
voicemail stated that it would only be 2 hours before call back it took four hours the product inquired about was half the price on amazon than was quoted with the insurance coverage. Why have insurance?
by jivinjt xxx.xxx.126.3
November 24, 2014
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