APRIA HEALTHCARE INC

APRIA HEALTHCARE INC
APRIA HEALTHCARE INC 915 HOLT AVE UNIT 2 MANCHESTER, NH 03109
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Consumer Feedback

(9 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
3 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
Horrible Service, Promised needed medical home supplies that Never Arrived after 4 phone calls. Unreliable and incompetent. I am very surprised that they are still in business :(
by Sisterofaclient xxx.xxx.193.189
March 08, 2023
Where do I begin? First off, I was hospitalized for CHF and miraculously after 3 weeks and 2 hospital stays (emergency/ICU/rehab), I was well enough to be discharged. Just a coincidence my plan stopped paying after 21 days. Anyhow, I was prescribed a ventilator and oxygen. Remember, I’ve been in a hospital got 3 weeks and the oxygen technician met me at my home with the O2 generator literally as I was coming home on the chair-car.

He was all “salesmanny” and made a few comments sbout some offensive smells of food that spoiled was away. Fit lack of a better name, I’ll call him “Bob” because Bob plays into this again.

Over time, but be applied for hardship waiver and approved. The waiver lasts for 6 months. After the first 2 waivers, my subsequent applications get lost, are filled put wrong, are late. This last one I didn’t get informed of status.

More recent, my doctor prescribed portable oxygen bottles. She sent the prescription in the day of my visit. After not hearing from Apria, the doctor contacted them and an appt was set up for a day recently, the window for GND appointment was from “2 to midnight” ? Apparently, what am I going to do...drag my electric oxy generator around on a 500 foot extension cord? The day of appt came and went with no acknowledgement that I even had an appt or the consideration of when they’d come out. I believe that person to be “Bob”

Now I have my own ideas about this. More items added to my account and maybe they’re hoping I’ll just go away . I have open enrollment until May 21 and I have no problem changing my insurance company to someone that will not handshake actions like this and find another provider that will respect the patient especially now.
by Andy xxx.xxx.95.122
April 21, 2021
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
No, they were rude
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Was this provider's office easy to locate?
I got lost, but eventually found it
Are you going to visit this provider again?
Only if I couldn't find a better substitute
by BILLY SANKS
August 16, 2012
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Are you going to visit this provider again?
Without a doubt!
Did this provider rush your appointment?
Not too much, but somewhat
by Anonymous xxx.xxx.114.111
April 14, 2012
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Was this provider's office clean?
Yes everything was neat and sterile
by Anonymous
February 27, 2012
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Was the waiting area spacious?
Yes, extremely spacious
by Anonymous
February 25, 2012
Whenever I called with a question or concern, the staff made me feel stupid for calling. I avoided calling because I didn't want to feel stupid. I was very impressed with the thoroughness of their answers as well as the amount of information they had to offer me. I will definitely be a customer of theirs for a lifetime.
Not only were they able to provide everything they promised me, they went above and beyond and exceeded my expectations. They always dress so professionally here, the entire staff obviously makes an effort to look their best and maintain a very professional appearance. Not only did I find a parking spot right away, but I knew my car was safe because the spots were designated and close to the entrance.
by Anonymous
January 06, 2012
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
by Anonymous
October 24, 2011
Did this provider have reasonable prices?
Yes
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
by Anonymous
September 06, 2011
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