Gentle Care Pet Clinic

Gentle Care Pet Clinic
Gentle Care Pet Clinic Long Beach, CA 90808
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Consumer Feedback

(9 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
Would you recommend this provider to others?
Yes
Were the waiting room chairs comfortable while waiting for your pet?
They were average
Does this provider listen to your concerns and respond respectfully?
Yes
Did a staff member acknowledge or greet you when you entered?
Briefly
Was this veterinarian friendly to your pet?
Yes, my pet seemed to really like him/her
by Anonymous xxx.xxx.197.32
June 23, 2019
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Were you able to relax during your appointment?
Yes
Did this veterinarian fully explain your pet's condition?
Absolutely, I knew exactly what my pet had and what treatment options were available.
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
by Anonymous xxx.xxx.84.157
June 27, 2013
Were the examining rooms clean and free of odor?
Yes, they were immaculate.
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Would you recommend this animal hospital to others?
I Already Have
Did you feel that this veterinarian's pricing was fair?
Yes, I thought it was fair
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
by Anonymous xxx.xxx.213.89
April 22, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.218.141
September 03, 2012
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
by Anonymous
February 17, 2012
Was this veterinarian friendly to your pet?
Sort of, not overly friendly however
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Was this veterinarian compassionate when your pet was sick?
Not really, they didn't really seem to care that much.
Was this veterinarian friendly?
Friendly Enough
Did this provider ever postpone your appointment?
No, they never postpone my appointment
by Anonymous
November 03, 2011
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
by Anonymous
June 10, 2011
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Were the examining rooms clean and free of odor?
Yes, they were immaculate.
Did this animal hospital use current and safe equipment?
Yes
by Anonymous
April 27, 2011
..Dr. Kong recommended x rays and lab work to see if my 13 year old Boston Terrier heart is bad do to a murmur. His symptoms are complex but the most distressful is his difficulty taking a breath. I didn't want the workup and just wanted something to help him breathe. He gave me meds (antibiotics and antihistamines) that didn't help. I brought him back in after 10 days to see Dr. Bang, who has seen my dog since he was 8 weeks old. Dr. Bang read the notes and would not give me anything to help him breathe easier. He kept stressing the heart workup and I felt he was more concerned with what his colleague wrote than he was about helping my dog. He did say that I could get over the counter meds .....I tried 'mucilex' and my dog seems to be improving ever so slightly. I'm very disappointed in 'Gentle Care' clinic for not providing care to help my dog breathe easier at this stage of his life. I just want to comfort him and make life a little easier through his passing.
by Anonymous
March 04, 2011
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