The Mountain Hospital For Animals

The Mountain Hospital For Animals
The Mountain Hospital For Animals Lookout Mountain, TN 37350
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Consumer Feedback

(8 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
I absolutely LOVE this animal hospital.... They are so gentle, understanding and always willing to help.. I have never seen a vet or staff be so willing to help and answer all the questions that you ask and never feel rushed out the door...I am a very overprotective mommy of an English bulldog and I want to know everything about her and the dr there is so awesome. I live over 30 min away and I wouldn't take my pets to anyone else but them..
by Conny Rohland xxx.xxx.87.68
May 06, 2016
Was this provider's office too loud?
No, it wasn't too loud
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Was this veterinarian gentle when caring for your pet?
Unbelievabley gentle, it is very apparant they truly care about pets well-being and comfort
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous xxx.xxx.41.100
May 23, 2013
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Was this veterinarian compassionate when your pet was sick?
They were incredible. They consoled me and even gave me a hug.
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Bliss xxx.xxx.255.90
October 08, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.14.200
September 04, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.193.234
May 25, 2012
Did this provider answer all of your questions?
None of my questions were answered
Was this provider's staff friendly?
No, they were rude
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Was this provider's office easy to locate?
I got lost, but eventually found it
by Anonymous xxx.xxx.231.101
May 16, 2012
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Was this veterinarian compassionate when your pet was sick?
They were incredible. They consoled me and even gave me a hug.
Was this veterinarian friendly to your pet?
Extremely friendly, I could really tell his/her love for animals.
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous
January 06, 2012
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did this veterinarian seem overwhelmed with too many pets?
No, he/she seemed very calm and not in a rush to see the next pet
Was this veterinarian compassionate when your pet was sick?
Yes, their compassion was greatly appreciated.
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
by Anonymous
October 07, 2011
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