Apple Grove Veterinary Clinic

Apple Grove Veterinary Clinic
Apple Grove Veterinary Clinic New Castle, PA 16101
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Consumer Feedback

(16 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
I have been going to AppleGrove Vet for over 25 years. I have nothing but good to say about Dr. McKissick and his son, who is also a vet. They are personable and take the time to talk to you about your pet. I have four dogs and one has seizures and by just telling them my dogs name, they were familiar with the dog. I wish I would get a discount for having four dogs, but that hasn't happened. Everyone there is friendly and knowledgeable. I love Dr. McKissick Sr.
by Karen xxx.xxx.240.4
July 20, 2016
i have no complaints at all. they explain everything to you and also explain the different types of treatments. they give you opinion on what they think is best, but also let you choose what you feel is best for your pet.
by Lynna Gibbs xxx.xxx.155.134
February 03, 2016
Would you recommend this provider to others?
Yes
by Anonymous xxx.xxx.103.116
June 16, 2014
When your pet had to stay in overnight care did this veterinarian call you with follow-ups when they promised they would?
Absolutely, they usually call more times than they say they promised. I was fully informed the whole time.
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did they follow up with you after your appointment?
Yes.
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
by Karen xxx.xxx.241.11
July 30, 2013
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
by Anonymous xxx.xxx.122.238
June 12, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.99.224
July 13, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Diane xxx.xxx.127.167
May 23, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.243.3
April 04, 2012
Has this veterinarian ever misdiagnosed your pet?
No, I have complete faith in their care.
Was this veterinarian compassionate when your pet was sick?
Yes, their compassion was greatly appreciated.
Were the waiting room chairs comfortable at this animal hospital?
Average
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
by Anonymous
January 12, 2012
They fully explained my pet's condition. When I left I knew exactly what my pet has and what treatments are available. They have a huge selection of medication available for pets and fully explain the benefits and possible side effects that each one presents. They also provide flea protection by the month, if you prefer to buy it that way. It's such a great place. They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. Everyone in my community knows that they are the absolute best in the field.
by Anonymous
November 10, 2011
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