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Brown Creek Animal Hospital

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Brown Creek Animal Hospital

Polkton, NC

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Brown Creek Animal Hospital
Brown Creek Animal Hospital
(30 Reviews)
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610 Highway 74 East Polkton, NC 28135
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Consumer Feedback

(30 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Wonderful caring aniaml hospital,
by Peggy Kellar xxx.xxx.48.198
April 26, 2020
I am writing this review with the greatest appreciation for everyone at Brown Creek. Dr. Wright, his associates and staff have taken care of my pets since the days their doors opened. I have always been treated with kindness and in the upmost professional manner. Recently, I was faced with one of the hardest decisions in a long time.........having to put down my beloved bulldog, Brody. He was truly......."man's best friend.". Everyone at Brown Creek helped me through the sadness and pain of losing Brody and I will be forever grateful.
by Carol McCormick xxx.xxx.46.157
August 05, 2014
Were the waiting room chairs comfortable while waiting for your pet?
Yes
Would you recommend this provider to others?
I Already Have
Was the provider's staff welcoming to you?
Yes
Was this provider compassionate to you and your situation?
Yes
Was it easy to make an appointment with this provider?
Yes
by Jo Moore xxx.xxx.84.133
May 02, 2014
Was this animal hospital's staff friendly?
Yes
Does this veterinarian send reminder cards for your pets annual check-up?
Never, and I always forget
Did you leave the animal hospital feeling satisfied with your visit?
Yes
Did you feel that this veterinarian's pricing was fair?
It wasn't too bad, but I'm not sure I got my money's worth.
Was this veterinarian friendly?
Yes
by Anonymous xxx.xxx.125.2
March 05, 2014
The absolute worst Veterinary Hospital I have ever had the misfortune to enter. The .woman at the reception desk was anything but receptive! She was a b**ch! She was not helpful and made me feel like I was an inconvenience. It was a Saturday, first come first serve kinda deal. I called ahead of time and told my pet would be seen if I ARRIVED BY10:30am. I arrive at 10:25am but was 3rd in line. I broke the sound barrier to get there by 10:30am and because it was 10:36 by the time I got to the desk she said they had to charge me the emergency rate of $95.00!! Are you kidding me? My dog had ear mites! A 3 minute office visit at most! It would have been real helpful on the phone to be told being in line doesn't count, that I had to be speaking to the slack jawed yocal behind the desk by 10:30am!! I told her I WAS HERE AT 10:30am! She goes out back to speak to the Dr., comes back, "she said she will see your dog but it will be $95.00". It was all I could do to walk away without making a huge scene, she is lucky I was brought up to be polite! I am sticking with my Vet. in Indian Trail, the receptionists are NEVER rude and the Dr.'s actually care more about the animals!
by BCAHWasteofTime xxx.xxx.241.227
October 14, 2013
Is this provider easy to reach in an emergency?
Absolutely not. I was forced to call the emergency room.
Was this provider willing to stay open late to accomodate your needs?
Not at all. They closed early even though they knew I needed help
Does this provider promptly return your phone calls?
Absolutely not! My phone calls aren't returned at all!
Was this provider argumentative or easily angered?
Very, they contradicted everything I said and became very angry
Would you refer this provider to a family or friend?
No, If I had known how terrible they were I never would have gone.
by Anonymous xxx.xxx.7.67
October 08, 2013
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Was this provider sympathetic to your situation?
Kind of, but I they could have been more understanding
Is this provider easy to reach in an emergency?
No. It took me several times to get through.
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
by SHARON xxx.xxx.194.45
September 04, 2013
Were the staff members able to answer your questions?
Every time I asked the staff a question, they referred me to someone else
Were the restrooms well-stocked at this provider's office?
Sometimes, but most of the time they aren't
Is this business in a safe neighborhood?
Kind of, I didn't feel completely safe
Did this provider use excessive foul language?
Yes! It was very unprofessional!
Was this veterinarian able to perform all basic as well as complicated procedures?
Not at all, they seemed completely incompetent and unable to perform even the most basic procedures
by Anonymous xxx.xxx.75.5
August 30, 2013
Was there a designated area for your dog to go to the bathroom?
Yes, It was extremely convenient and well kept
Are you going to visit this provider again?
Without a doubt!
Did this veterinarian answer all of your questions?
Yes
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Has this veterinarian ever misdiagnosed your pet?
No, I have complete faith in their care.
by Anonymous xxx.xxx.85.204
August 05, 2013
Was the waiting area spacious?
Yes
Does this provider promptly return your phone calls?
Yes
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Does this provider welcome questions?
Yes, they don't mind answering my questions
by Anonymous xxx.xxx.133.144
April 20, 2013
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Map and Directions
610 Highway 74 East, Polkton, NC 28135