William Kent Dean, Owner

William Kent Dean, Owner
Southern Oaks Animal Hospital 5733 Rockfish Road Hope Mills, NC 28348
Add a Review

Consumer Feedback

(6 Reviews)
Service
5 star average for Service
Environment
3.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Doctor Dean has treated my babies since 2002, I still take my Charlie to him, he is the best VET in Fayetteville & Hope Mills if you take your babies to Doctor Dean you will be more than satisfied
by Betty Hall xxx.xxx.205.215
January 29, 2024
Have been going to this hospital for years. The staff cares and they are well informed. The prices are reasonable. I love the care my pers get here.
by A.M. xxx.xxx.251.158
October 10, 2017
I've been with this vet for over close to 10 years.. Though seen many faces at the front desk & several Vets. The care has been wonderful. 2 years ago had a puppy passed away, the staff then were so caring. What was touching to me was receiving a sympathy card signed by everyone and my Vet. Till this day I still have the card along with the urn of my beloved per.
The only thing I can say other than the vet care has been wonderful for my furbabies are my babies. The front desk staff has gone from fantastic to a change of non caring, waiting and waiting. I have given these concerns to my vet as well as the front desk manager. I don't know what has happen to the front desk staff they had but this is where they keep going to non caring staff members. At times the front desk area can be smelly, hair everywhere etc.. the front outside lobby does need a lot of TLC..
with this being said the Vets are wonderful.. but lately they too have been changing..
Dr. Rivera, pls come back.. you are very much missed..
Dr. Ridell, you are great too, hopefully you can stay.
by Evia xxx.xxx.110.30
December 07, 2016
I have been taken my 9 1/2 year old mini pekignese since she was a baby and I have always felt confident in the care we have received. The staff is always very friendly and they never rush me and answer however many questions I may have. I felt very safe in their care. I definitely trust them. The facility is always clean as well:)
by Michelle xxx.xxx.156.2
October 18, 2012
Would you recommend this provider to others?
I Already Have
by Anonymous
July 08, 2011
Did this provider have an entertaining selection of waiting room magazines?
Not at all! They were boring and outdated
Did the veterinarian allow you to stay with your pet at all times?
Absolutely! I was never asked to leave and stayed with my pet the whole time
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Was this provider's staff friendly?
Yes
by Anonymous
June 08, 2011
Add a Review