Sparta Animal Clinic

Sparta Animal Clinic
Sparta Animal Clinic Sparta, IL 62286
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Consumer Feedback

(13 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Was this provider's office too cold?
Not at all, it was the perfect temperature
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Are you going to visit this provider again?
Without a doubt!
Did they follow up with you after your appointment?
Yes.
Did this provider answer all of your questions?
Yes
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did you leave the office feeling satisfied with your visit?
Yes
Does this provider have helpful information available online?
Yes
Did this provider show attention to detail?
Definitely not. They were unaware of my situation, even though they had my information
Was your pet anxious to leave this veterinarian's office?
Extremely anxious! My pet was so relieved when we left
Was this veterinarian friendly to your pet?
No way!! I would never trust him/her alone with my pet!
Is this provider easy to reach in an emergency?
No. It took me several times to get through.
Does this provider promptly return your phone calls?
No, I have to wait weeks before I hear back
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Was the waiting area spacious?
Yes, extremely spacious
They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. I was so impressed!!
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
They offer the best pricing I've ever seen. I couldn't believe how little I ended up having to pay. They explained all the risks and benefits of my treatment options. Everything was explained in detail, all my questions were answered, and I felt a lot better about choosing a treatment plan. I love how attentive they are here. Even when notified that they have a personal phone call, they always wait to take it later. Their full attention is always on me and it makes me feel special.
There was no annoying music playing while I waited or during my visit. I appreciated that they didn't have that typical elevator music on. Of course at times vets have to do unpleasant procedures on the pets, but they always demonstrate care and compassion. I really trust them and so do my pets. It was very easy to get an appointment. They have a very flexible schedule and get me in quickly every time. I'm always amazed at how considerate and concerned they are for my well-being. Their advice is always wonderful and completely unbiased.
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