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California Concept

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Fort Collins, CO

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California Concept
California Concept
(6 Reviews)
> Get Phone Number & Directions
4020 South College Avenue Unit 3 Fort Collins, CO 80525
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Consumer Feedback

(6 Reviews)
Service
4 star average for Service
Environment
5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
I went to Betty for a cut, highlight and Brazilian Blow-out. I've never had this type of chemical treatment on my curly hair and was very anxious. Betty walked me through each step. I'm a former journalist so I needed to know to know details about every process. Her patience was much appreciated. Prior to that, I was grateful for her flexibility with scheduling. I travel a great deal with my work and had to re-schedule several times. Betty was very accommodating. I liked her so much I booked eye lash extensions. I husband's first comments were, "Hmmm... What did have done? You look younger." I'm sold!
by New Client xxx.xxx.209.251
September 02, 2013
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
by Anonymous xxx.xxx.123.64
July 31, 2013
This salon has a bunch of stylists who run their own business. Betty Janzen is an amateur charging at a professional price. I am beyond livid about my experience.

First off, I drove AN HOUR to get to this place, only to find out Betty has failed to properly put me in her schedule and was surprised to see me waiting there at 10am. I was about to walk out and not even consider a re schedule. That was just terribly unprofessional and embarrassing on her end. She ended up somehow being able to take me at noon.

So to clearly state this, I WAITED TWO HOURS...and guess what! Another gal walks in and I strike up conversation with her while I wait, she was there to see Betty for a Brazillian Blowout at noon. HMMMMM.... The stylist comes out and little do you know she scheduled this other Gal for the same day however had no recollection of it. We BOTH showed her the text messages of her confirming our appointments and she just gave us excuses as to why it was weird how that happened when she had clearly responded and confirmed our appointments. UNPROFESSIONAL.

The other girl moved her appointment because she lived in town while I lived 52 miles away. Betty half ass-ed every aspect of my appointment. I hate my highlights. They look like I did them myself and frankly I feel as if I would have done a better job!! There are DOTS of color, they look ORANGE, and it is only the roof top of my head. They don't even look like highlights as much as it looks like a layer of orange on the top of my head. I want to cry about it just writing this.

IM AFRAID TO GO BACK TO HER TO GET IT FIXED. I AM ON THE VERGE OF BOX COLORING IT MYSELF!

To keep the rest of this as short as I can, she did a good job on the first 15 minutes of straightening my hair for the Brazillian Blowout, however when she realized that she had yet another appointment coming up, she began to go quicker and half ass the rest of my hair. In the end, I took her straightener and was doing my own hair. If that doesn't say something I don't know what does.

The whole event took 8 HOURS OF MY DAY. 2 FOR WAITING, 2 FOR DRIVING, 4 FOR THE APPOINTMENT THAT WAS MIS QUOTED ON TIME, MAKING ME 2 HOURS LATE TO WORK. I tipped her but I shouldn't have. She is unprofessional, makes excuses, drops everything, ANSWERS HER PHONE IN THE MIDDLE OF DOING YOUR HAIR, has only been doing this for five years, and I don't think this experience I had today was worth a single cent out of my broke pocket.

Save yourself the stress and money. Go somewhere else.
by Miranda xxx.xxx.80.99
July 14, 2013
by Anonymous xxx.xxx.245.114
November 13, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.179.186
March 03, 2012
Would you recommend this provider to others?
Yes
Was this provider's staff friendly?
Yes
Did this provider rush your appointment?
No
Did this provider have reasonable prices?
Yes
by Anonymous xxx.xxx.238.87
September 27, 2011
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4020 South College Avenue Unit 3, Fort Collins, CO 80525