Westport Convalescent Center

Westport Convalescent Center
Westport Convalescent Center 7300 Forest Ave Richmond, VA 23226
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Consumer Feedback

(20 Reviews)
Service
3 star average for Service
Environment
4 star average for Environment
Expertise
2.5 star average for Expertise
Staff
5 star average for Staff
Recommended
3.5 star average for Recommended
Value
2 star average for Value
Was it easy to find parking at this senior care facility?
Extremely easy, and close to the entrance
by Anonymous xxx.xxx.77.249
June 03, 2018
Great nurses and excellent care throughout my stay. I highly recommend this facility to anyone needing rehab or a Nursing Home for any other reasons. They are simply the best
by Eva Vest xxx.xxx.137.50
November 08, 2016
Please enter your review here.
by Jeanette xxx.xxx.75.248
January 13, 2016
My mom has been at Westport for a week and I'm not happy. I will write another review as time goes. They paint a lovely picture when you go in for an interview.
by Nancy DeJean xxx.xxx.247.238
July 20, 2015
Was the waiting area spacious?
No, multiple people had to stand
by Anonymous xxx.xxx.5.73
December 16, 2013
Were you able to relax during your appointment?
Yes, I was completely at ease
Did this provider ever take personal phone calls while in the appointment room with you?
Yes, they could have waited
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Would you recommend this nursing home to others?
Yes
How would you compare this provider to others in his/her field that you have visited?
Fairly Average
by emily xxx.xxx.35.130
June 24, 2013
How would you compare this provider to others in his/her field that you have visited?
Not the worst, but certainly not the best
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by Anonymous xxx.xxx.216.116
April 03, 2013
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
by Anonymous xxx.xxx.119.55
March 30, 2013
Does this provider have a good professional reputation within your community?
Absolutely not, they are not trustworthy at all
Were the restrooms clean at this provider's office?
They weren't that clean, but weren't filthy
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did this nursing home answer all of your questions?
No, I left confused and frustrated
Does this provider promptly return your phone calls?
No, I have to wait weeks before I hear back
by Skip Here xxx.xxx.84.183
March 25, 2013
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
Are you confident that this provider will continue working with you until a solution is reached?
Not really, sometimes I worry they're going to stop trying to help me
Did this provider ever dismiss your concerns as unimportant?
Yes, they said I was overreacting, and I knew I wasn't
Did this provider seem up-to-date with the current advancements in their field?
Yes
by Anonymous xxx.xxx.0.180
March 17, 2013
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