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Wesbury United Methodist Community

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Meadville, PA

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Wesbury United Methodist Community

Meadville, PA
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Wesbury United Methodist Community
Wesbury United Methodist Community
(13 Reviews)
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31 N Park Ave Meadville, PA 16335
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Consumer Feedback

(13 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
3.5 star average for Recommended
Value
4 star average for Value
My Mom has lived at Grace for almost 5 years. She always receives the best of care, is always clean, her room is immaculate, she is so happy there, and everyone is extremely kind and helpful. I wouldn't want her living in any other facility. She calls Wesbury home. I'm thankful to have a place where she will be taken care of morning, noon and night, a place that has so many activities for her to be involved in from singing in the choir, to bingo and dominoes, or crafts. I can visit at any time unannounced and I never find her care any different than when the facility knows I'm going to visit ahead of time.
by Nancy Edmondson xxx.xxx.28.130
December 15, 2014
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
by Anonymous xxx.xxx.119.122
December 06, 2012
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Were you able to relax during your appointment?
Yes, I was completely at ease
Did this provider prominently display their diplomas or business license?
Yes
Would you recommend this nursing home to others?
I Already Have
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
by Anonymous xxx.xxx.24.21
October 31, 2012
Wesbury has a beautiful building and many nice features. It is hit or miss on employees. There are some wonderful aides and some that should never be working with the elderly. Disrespectful and very unkind. My relative is dirty, nails long and dirty, and unshaven. He is not ambulatory and when he called for help to use the bathroom or bedpan, he was told to "poop in his pants." My relative is one of the nicest guys you would ever meet. Earlier this week, a male aide asked the unkind aide is this the guy that is so "nasty?' (In front of me and my relative!) She responded how she didn't want to be there. She needed a vacation. The other aide reminded her she just came back from vacation. I have watched her interact with the other patients in the dining room and on his wing. She is as unpleasant to them as she is to my relative. When I spoke to her about her manner with my uncle, she told me "that was her way".
I can only get voicemail and no one is responding or calling me back .
As far as skilled nursing, don't kid yourself these are aides and a LPN on
each wing. I am very afraid my uncle will experience retribution so I want this anonymous.
by anonymous xxx.xxx.173.119
September 27, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Was this provider's office easy to locate?
Only with clear directions
by Anonymous xxx.xxx.133.210
August 05, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Was this provider's office easy to locate?
No, I couldn't even find it with my GPS
Are you going to visit this provider again?
If I need to, I'll return
by Anonymous xxx.xxx.21.154
July 19, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.115.164
March 30, 2012
Was pleased with my phone conversation. Was very helpful in explaining medicare/medicaid and other financial options.
by Vikki DeBastiani
January 15, 2012
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
by Anonymous
December 16, 2011
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Would you recommend this nursing home to others?
I Already Have
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous
September 27, 2011
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Map and Directions
31 N Park Ave, Meadville, PA 16335