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Twin Oaks Convalescent Center

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Jacksonville, TX

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Twin Oaks Convalescent Center
Twin Oaks Convalescent Center
(8 Reviews)
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1123 N Bolton Jacksonville, TX 75766
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Consumer Feedback

(8 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
3 star average for Expertise
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
Value
2 star average for Value
I found the facility clean, odor-free. The staff were friendly and the residents appeared happy.
by Just Looking xxx.xxx.147.120
May 10, 2016
Was it easy to find parking at this senior care facility?
Yes, it was convenient
Was this senior care facility's staff friendly?
They were decent
Did this senior care facility use current and safe equipment?
No, the equipment needs to be updated
Were you glad that you had the appointment with your provider?
Not really
Does the provider's staff maintain a professional appearance?
Somewhat
by Anonymous xxx.xxx.72.163
May 30, 2014
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Was it easy to make an appointment with this provider?
Yes
Does this provider always put the customer first?
Somewhat, but I didn't feel like they cared about my needs
by Anonymous xxx.xxx.96.244
July 13, 2013
by Anonymous xxx.xxx.164.51
April 23, 2013
Are you going to visit this provider again?
Sure
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Does this provider treat their staff well?
Yes, they treat their staff with respect
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
by Anonymous xxx.xxx.170.122
April 15, 2013
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did this provider have an entertaining selection of waiting room magazines?
Yes
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by Anonymous xxx.xxx.113.96
April 10, 2013
Was this provider argumentative or easily angered?
Somewhat, they didn't want to listen to almost anything I said
by Anonymous
February 14, 2012
It was nice to see them treat their staff with so much respect. It was obvious that they had a good relationship with all of their staff members. One of the first things I noticed about this business was how many different areas of the building were handicap-accessible. I have been to other places where I couldn't tell how someone in a wheelchair could even enter, but they really spent a lot of time to accommodate people with all different needs. They've never dismissed any of my concerns as unimportant, and take every concern of mine very seriously. They listened closely to everything I was telling them, and showed a lot of attention to detail. I've never had to worry about them forgetting something or not reading my information correctly, which I've encountered at other places. They've never used foul language, which has bothered me at some of the other places I've been too. They always make an extra effort to be polite and courteous.
by angelica
April 21, 2011
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Map and Directions
1123 N Bolton, Jacksonville, TX 75766