Sweet Brook Care Centers Inc

Sweet Brook Care Centers Inc
Sweet Brook Care Centers Inc 1561 Cold Spring Rd Williamstown, MA 01267
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Consumer Feedback

(20 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3 star average for Staff
Recommended
3.5 star average for Recommended
Value
3 star average for Value
Was this senior care facility easy to locate?
Absolutely! It couldn't have been easier!
Was this senior care facility's staff friendly?
Yes
Does the staff at this senior care facility always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
Were you able to get all of your questions answered while you were at this senior care facility?
Yes
by Rob xxx.xxx.252.7
June 13, 2014
by Anonymous xxx.xxx.41.40
July 16, 2013
Did this provider have reasonable prices?
Absolutely!
Was this provider's office too cold?
Not at all, it was the perfect temperature
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.49.254
May 01, 2013
I hadn't been to Sweet Brook in years and boy does it look beautiful!! The staff was warm and friendly...the complimentary lunch was good too!!
by Allie xxx.xxx.252.6
April 23, 2013
Did this provider seem well-trained and experienced?
Not at all, it seemed like they started yesterday
Was this provider willing to stay open late to accomodate your needs?
Not at all. They closed early even though they knew I needed help
Did this provider ever take personal phone calls while in the appointment room with you?
Yes! He/she took a personal call right in front of me. I found it to be incredibly rude.
Did you feel safe in this provider's care?
Absolutely Not!
Does this provider offer flexible appointment times?
Absolutely Not! My appointment always conflicts with my schedule
by Anonymous xxx.xxx.36.254
April 01, 2013
Did you notice a foul odor when you arrived at this provider's office?
Definitely, it was nauseating
by Anonymous xxx.xxx.36.254
November 13, 2012
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
Did you experience unnecessary pain during your visit?
No
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Is this business handicap-accessible?
Yes, it was handicap-accessible
by Mesha xxx.xxx.252.7
October 16, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by kathy xxx.xxx.252.7
August 31, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Are you going to visit this provider again?
Not if my life depended on it
by Anonymous xxx.xxx.36.254
July 14, 2012
Was this provider's staff friendly?
Not Really
Did this provider have reasonable prices?
Not at all, they were ridiculous!
by Anonymous xxx.xxx.12.217
May 03, 2012
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