Silver Ridge Healthcare Center

Silver Ridge Healthcare Center
Silver Ridge Healthcare Center 1151 S Torrey Pines Dr Las Vegas, NV 89146
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Consumer Feedback

(14 Reviews)
Service
4 star average for Service
Environment
3.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
2.5 star average for Recommended
They don't take care of their patients my husband has pressure sores from their neglect they over medicated him and now he is on a ventilator
by afraid of their retaliation xxx.xxx.12.163
September 26, 2016
The nursing staff are incompetent and do not seem to care about the patients that need special attention. The charge nurse(s) and director of nursing do not pair up experienced CNA's with patients that need that special care but send those unexperienced and not strong enough to assist the patient(s). In addition, the food is horrible. When you call the facility to speak with someone you are placed on hold for long periods of time, and then sometimes no one ever takes the call(s). There is more that I can express about this place, but I will send my concerns to the corporate office.
by Litta xxx.xxx.249.138
June 01, 2016
Was it easy to find parking at this provider's office?
Yes, it was convenient
by Anonymous xxx.xxx.71.67
July 03, 2013
Problem is nurses who wont change diapers, or take residence to bathroom, the when the inevitale happens and the resident soils themselves the nurse wont clean it up and waits for 1 of about 6 CNAs to do it, why? Because theres arent enough nurses either, the only thing the nurses have time for is passing meds, and the facility doesnt provide anything, nurses and CNAs ring their own wipes from the store, write tehir names on them and guard them. The place is like purgatory. Horrible sad place full of people who deserve better this place should be shut down.
by Honeyoooochild xxx.xxx.110.2
May 30, 2013
Was this provider's staff friendly?
Yes, they went above and beyond
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Did this provider have an entertaining selection of waiting room magazines?
No, there weren't many to choose from
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
by Jennie Touchton xxx.xxx.209.15
March 15, 2013
Were the restrooms clean at this provider's office?
No, they were disgusting
Is this business handicap-accessible?
Yes, but it seemed extremely out-of-date
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did this provider promise services he/she couldn't provide?
Yes! They couldn't do anything they told me they would be able to
Did you notice a foul odor when you arrived at this provider's office?
Definitely, it was nauseating
by Anonymous xxx.xxx.204.248
March 06, 2013
I had a grandfather that was there for reheb and he wasn't really taken care of very well at all by the nursing staff.. My own grandmother had to spend 4 hours a day making sure he got cleaned, and ect... 83 yrs old women shouldn't have to do that. He end up passing way on June 24th 2012 . I wish this nursing home would of taken better care of him..
by Jen xxx.xxx.106.141
December 16, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
If I need to, I'll return
by Anonymous xxx.xxx.214.2
April 22, 2012
Was this provider's staff friendly?
Yes, they went above and beyond
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
by Anonymous
February 19, 2012
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Was this provider's staff friendly?
Yes
by Anonymous
December 29, 2011
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